Team Lead of Account Managers

MGID is a global native advertising platform helping brands reach unique local audiences at scale. In MGID we empower brands and publishers to work together transparently through our privacy-first targeting technology to enable advertisers to drive performance and awareness, and publishers to retain and monetize their audiences. Today, we’re creating unique technologies and with your help, we are looking to aim even higher.

Are you a strategic thinker with a passion for driving client success and team leadership in the dynamic world of AdTech? We are looking for an experienced professional to join our team as a Team Lead of Account Managers.

This is your chance to shape the future of client success and revenue growth in a fast-paced, innovative environment. You'll have the opportunity to work closely with high-profile clients, lead a dynamic team, and make a tangible impact on our business.

What You Will Do:

• Control and responsibility for the quality of the MGID's client service/performance in a specific country

• Responsible that functional processes, goals and all global standards are observed, followed, executed by local team;

• Informs account management teams about all the updates of any changes in workflow

• Distribution of clients between account managers monitors clients' transfer process and participates in client's transfer procedures adjustments

• Monitor the team working with requests to other departments/with Hubspot;

• Holding regular meetings with AMs, discussing client updates, and ideas for client development. Providing and receiving feedback on the account manager's performance

• Setting KPIs for Account Managers quarterly

• Provides quarterly, monthly, and weekly reports or reports upon request regarding the current results, issues, and workflow processes of the team;

• Gives tasks and performs supervision of junior team members

• Interacts with different departments (sales team, publisher, legal, finance, creative), consolidates the initiatives/ ideas from different GEO teams for further product/process upgrade

Who you are:

• 5+ years of experience in AdTech, MarTech

• 2+ years  experience in a management/leadership position,  building and managing operational processes

• Deep knowledge and understanding of the online advertising industry, technologies

• Experience of cooperation and understanding of the peculiarities of working with brands, agencies, and global brands;

• Deep understanding of a product and its technical and integration peculiarities (integration through pixels, third-party tags, post-backs, GA integration)

• Experience in implementing complex digital projects

• Able to think strategically; uses critical thinking in effective decision making, effectively analyzes information and uses predictive analytics to make decisions, performs retrospectives

• Needs to be available for business trips across Europe

Will be a plus:

• Experience with Native ads or any advertising platform, or similar ad serving solutions is a strong plus

Languages proficiency:

• Fluent English

If you’re ready to take the next step in your career and bring your leadership, industry expertise, and passion for client success to the table, we’d love to hear from you!

Join us and unleash your full potential in a fun and rewarding environment! Let's create better together!