Solutions Architect (Managed Services)

As a key individual on our Managed Services team, you'll play a valuable role in building best-in-class data platforms, aligned with our customers' strategic objectives and core business goals by establishing and promoting best practices, focusing on process execution for effective platform management, and leveraging expertise in operating and scaling modern data platforms.  Check out our Operational Maturity Framework for more insights on this dynamic role.

Responsibilities:

• Operate and manage modern data platforms - from streaming, to data lakes, to analytics, and beyond across a progressively evolving technical stack.

• Demonstrate clear ownership of multiple simultaneous customer accounts across a variety of technical stacks and act as a technical leader. 

• Proactively identify and articulate best practices and improvements to customers on how to best leverage their Cloud Data Platform. 

• Skillfully navigate complex customer environments and build Epics, Stories, and Tasks in order to mature and improve our customer’s data platform.  Delegate to and coach Engineers and ensure successful and timely delivery of these Epics.

• Provide thought leadership by recommending the right technologies and approaches to maturing and solving problems to help ensure performance, security, scalability, and user satisfaction.

• Continually hunt for ways to automate and optimize existing processes.

Required Experience:

• Strong English communication skills

• Strong working knowledge of SQL and the ability to write, debug, and optimize SQL queries

• Extensive experience in providing architectural guidance and operational support across a large user base for a cloud-native data warehouse (Snowflake and/or Redshift)

• Expertise with cloud-native data technologies in AWS or Azure

• Production support experience in large enterprise environment supporting cloud data platforms and a variety of cloud data technologies (AWS Services/S3, Aurora Athena Redshift, Sagemaker, Azure DevOps/SQL, Azure Data Factory, etc.....

• Proven experience learning new technology stacks and training team members

• Professional track record of creating, challenging, and improving processes and procedures

• Strong troubleshooting and performance tuning skills including database administration

• Create and deliver detailed presentations

• Client-facing written and verbal communication skills and experience

Preferred Experience: 

• Production / database administration experience and certifications in core data platforms such as Snowflake, AWS, Azure, GCP, Hadoop, or Databricks

• Production experience working with Cloud and Distributed Data Storage technologies such as S3, ADLS, HDFS, GCS, Kudu, ElasticSearch/Solr, Cassandra or other NoSQL storage systems

• Production experience working with Data integration technologies such as Spark, Kafka, event/streaming, Streamsets, Matillion, Fivetran, HVR, NiFi, AWS Data Migration Services, Azure DataFactory Google DataProc or others

• Production experience working with Workflow Management and Orchestration such as Airflow, AWS Managed Airflow, Luigi, NiFi

• Working experience with infrastructure as code using Terraform or Cloud Formation

• Strong expertise of scripting language to automate repetitive tasks (preferred Python)

• Well versed with continuous integration and deployment frameworks with hands-on experience using CI/CD tools like Bitbucket, Github, Flyway, Liquibase

• Experience as a technical team lead

• Bachelor's degree in Computer Science or a related field 

Why phData? We offer:

• Remote-First Work Environment

• Casual, award-winning small-business work environment

• Collaborative culture that prizes autonomy, creativity, and transparency

• Competitive comp, excellent benefits, generous PTO plan plus 10 Holidays (and other cool perks)

• Accelerated learning and professional development through advanced training and certifications

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