Solution Architect
To see similar active jobs please follow this link: Remote Development jobs
The Company
Simply put, SpryPoint provides Smart Solutions for Smart Utilities.
Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market.
In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.
JOB DUTIES & RESPONSIBILITIES
We are looking for an experienced Solution Architect to exceed our customers' expectations. The successful candidate will spend the majority of their time working directly with our utility customers to implement cutting-edge enterprise applications.
The job of the Solution Architect is to own the practice of designing, describing, and managing the SpryPoint solution to match the specific client’s business problems.
As a Solution Architect at SpryPoint, you will:
Work with SpryPoint Clients to match best practices with future state business requirements
Own overall quality of the implementation, completing regular audits and quality checks, ensuring best practices are followed
Lead and document Discovery (Analysis) sessions, Business Process reviews, Integration Design sessions, and Data Mapping exercises
Own and approve Discovery Reports
Review and provide feedback on all Business Process Design documents
Create and maintain process flows and best practices documents for system configuration and testing
Oversee and support system configuration
Provide input on training and testing materials
Document issues encountered during testing and acceptance phases
Maintain project-related documentation including issues logs, configuration guides and test cases
Qualifications & Competencies:
3+ years of experience implementing enterprise utility software, specifically with utility Customer Information Systems (CIS)
Ability to map processes with direct experience working on a large process mapping project
Experience with Mobile Field and Workforce Management (MFM & MWM), Work Order & Asset Management (WAMS) and Customer Engagement Portal experience is an asset
Experience analyzing large data sets is an asset
Technical Skills:
Strong understanding of relational databases & SQL in particular
Understanding of modern development and deployment methodologies such as AWS, Google Cloud Platform and/or Azure
Experience working with Reporting & Business Intelligence Platforms
Competencies:
Ability to effectively prioritize and execute tasks in what can be a high-pressure environment
Strong written and verbal communication skills, and a proven ability to present information clearly and concisely
Enthusiastic approach to learning new skills and open-minded to change
Proven interpersonal skills, the ability to build and strengthen relationships, and the ability to foster cooperation with numerous stakeholders including senior management, clients and business partners
Confidence to work independently and interpersonal skills to work as a member of internal and external teams
Strong analytical problem-solving skills with an emphasis on making decisions quickly and effectively
Comprehensive understanding of implementation methodologies of complex software implementations
Why SpryPoint?
🚀 Remote-first and autonomous working environment with flexible working hours
💰Competitive compensation package
💻 Macbook + $500 towards your home office setup
🏥 Health, dental, vision, and life insurance
🏝️ Generous PTO, ½ day Summer Fridays, and unlimited sick days
📈 RRSP (Canada) and 401k (US) matching program
🧠 Professional development courses, $2,500 annual tuition assistance, and a book bounty program
🧳 Annual company events (SpryPalooza!) and team offsites
SpryPoint is an equal-opportunity employer. We do not discriminate, and encourage applications from everyone regardless of race, religion, colour, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws.
If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.
Please note that to maintain our SOC 2 compliance, we ask all candidates to complete background check and identity verification as a final step in our interview process.
About the job
Solution Architect
To see similar active jobs please follow this link: Remote Development jobs
The Company
Simply put, SpryPoint provides Smart Solutions for Smart Utilities.
Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market.
In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.
JOB DUTIES & RESPONSIBILITIES
We are looking for an experienced Solution Architect to exceed our customers' expectations. The successful candidate will spend the majority of their time working directly with our utility customers to implement cutting-edge enterprise applications.
The job of the Solution Architect is to own the practice of designing, describing, and managing the SpryPoint solution to match the specific client’s business problems.
As a Solution Architect at SpryPoint, you will:
Work with SpryPoint Clients to match best practices with future state business requirements
Own overall quality of the implementation, completing regular audits and quality checks, ensuring best practices are followed
Lead and document Discovery (Analysis) sessions, Business Process reviews, Integration Design sessions, and Data Mapping exercises
Own and approve Discovery Reports
Review and provide feedback on all Business Process Design documents
Create and maintain process flows and best practices documents for system configuration and testing
Oversee and support system configuration
Provide input on training and testing materials
Document issues encountered during testing and acceptance phases
Maintain project-related documentation including issues logs, configuration guides and test cases
Qualifications & Competencies:
3+ years of experience implementing enterprise utility software, specifically with utility Customer Information Systems (CIS)
Ability to map processes with direct experience working on a large process mapping project
Experience with Mobile Field and Workforce Management (MFM & MWM), Work Order & Asset Management (WAMS) and Customer Engagement Portal experience is an asset
Experience analyzing large data sets is an asset
Technical Skills:
Strong understanding of relational databases & SQL in particular
Understanding of modern development and deployment methodologies such as AWS, Google Cloud Platform and/or Azure
Experience working with Reporting & Business Intelligence Platforms
Competencies:
Ability to effectively prioritize and execute tasks in what can be a high-pressure environment
Strong written and verbal communication skills, and a proven ability to present information clearly and concisely
Enthusiastic approach to learning new skills and open-minded to change
Proven interpersonal skills, the ability to build and strengthen relationships, and the ability to foster cooperation with numerous stakeholders including senior management, clients and business partners
Confidence to work independently and interpersonal skills to work as a member of internal and external teams
Strong analytical problem-solving skills with an emphasis on making decisions quickly and effectively
Comprehensive understanding of implementation methodologies of complex software implementations
Why SpryPoint?
🚀 Remote-first and autonomous working environment with flexible working hours
💰Competitive compensation package
💻 Macbook + $500 towards your home office setup
🏥 Health, dental, vision, and life insurance
🏝️ Generous PTO, ½ day Summer Fridays, and unlimited sick days
📈 RRSP (Canada) and 401k (US) matching program
🧠 Professional development courses, $2,500 annual tuition assistance, and a book bounty program
🧳 Annual company events (SpryPalooza!) and team offsites
SpryPoint is an equal-opportunity employer. We do not discriminate, and encourage applications from everyone regardless of race, religion, colour, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws.
If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.
Please note that to maintain our SOC 2 compliance, we ask all candidates to complete background check and identity verification as a final step in our interview process.