Solution Architect
General Summary:
The Solution Architect is responsible for designing and delivering scalable, efficient, and integrated technology solutions that align with the business goals of ConnectWise. This role will partner with cross-functional teams to shape the architectural landscape, identify optimization opportunities, and ensure effective use of enterprise systems, including Salesforce, Zuora, NetSuite, Boomi, and related solutions. The Solution Architect will play a critical role in transforming business requirements into technical solutions that support seamless end-to-end processes across all systems.
Essential Duties and Responsibilities:
Collaborates with business partners, product teams, and IT stakeholders to translate functional requirements and business outcomes into scalable, efficient, and supportable technology solutions
Designs and maintains the architectural blueprint for enterprise applications (Salesforce, Zuora, NetSuite, Boomi) to ensure alignment with business goals and best practices
Identifies opportunities to improve system performance, scalability, and usability across the technology stack, with a focus on streamlining processes and reducing technical debt
Leads the evaluation and implementation of new technologies, ensuring successful implementation with existing systems
Partners with business and technical teams to create and enforce standards for system configurations, data governance, and security
Provides technical leadership and guidance on the implementation of new features, customizations, and upgrades across the enterprise platforms
Documents architecture solutions and ensures alignment with company standards and compliance requirements
Continuously monitors industry trends and best practices in enterprise applications and integration to recommend improvements to the tech landscape
Troubleshoots complex technical challenges, identifies root causes, and drives resolution in collaboration with the IT team
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proven experience as a Solution Architect in a SaaS environment, with hands-on expertise in Salesforce, Zuora, NetSuite, Boomi and similar enterprise platforms
Strong understanding of system integrations, middleware platforms, and data flow across enterprise applications
Demonstrated ability to design and implement scalable, end-to-end solutions that address business needs and align with architectural best practices
Familiarity with subscription billing platforms (e.g., Zuora, SuiteBilling, Zone Billing, etc) and ERP systems like NetSuite
Strong problem-solving skills, with the ability to troubleshoot complex issues and deliver innovative solutions
Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business language
Experience with Agile methodologies and tools for solution development and delivery
Knowledge of data governance, compliance, and security best practices in an enterprise SaaS environment
Educational/Vocational/Previous Experience Recommendations:
Bachelor’s in Computer Science or related field
8+ years of experience working in a SaaS environment, with exposure to enterprise Quote-to-Cash solutions
5+ years of experience as a Solution Architect or equivalent role, focused on enterprise-level solutions
Participation in scaling technology environments during periods of high growth or system overhauls
A track record of identifying inefficiencies in enterprise systems and successfully implementing solutions to optimize workflows
Relevant Certifications
Salesforce Certified Technical Architect
Salesforce Certified Application Architect
Salesforce Certified Integration Architecture Designer
NetSuite SuiteFoundation Certification
NetSuite ERP Consultant Certification
TOGAF Certification
Working Conditions:
Onsite/Hybrid/Remote Depending on Location
10% annual travel
Solution Architect
General Summary:
The Solution Architect is responsible for designing and delivering scalable, efficient, and integrated technology solutions that align with the business goals of ConnectWise. This role will partner with cross-functional teams to shape the architectural landscape, identify optimization opportunities, and ensure effective use of enterprise systems, including Salesforce, Zuora, NetSuite, Boomi, and related solutions. The Solution Architect will play a critical role in transforming business requirements into technical solutions that support seamless end-to-end processes across all systems.
Essential Duties and Responsibilities:
Collaborates with business partners, product teams, and IT stakeholders to translate functional requirements and business outcomes into scalable, efficient, and supportable technology solutions
Designs and maintains the architectural blueprint for enterprise applications (Salesforce, Zuora, NetSuite, Boomi) to ensure alignment with business goals and best practices
Identifies opportunities to improve system performance, scalability, and usability across the technology stack, with a focus on streamlining processes and reducing technical debt
Leads the evaluation and implementation of new technologies, ensuring successful implementation with existing systems
Partners with business and technical teams to create and enforce standards for system configurations, data governance, and security
Provides technical leadership and guidance on the implementation of new features, customizations, and upgrades across the enterprise platforms
Documents architecture solutions and ensures alignment with company standards and compliance requirements
Continuously monitors industry trends and best practices in enterprise applications and integration to recommend improvements to the tech landscape
Troubleshoots complex technical challenges, identifies root causes, and drives resolution in collaboration with the IT team
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proven experience as a Solution Architect in a SaaS environment, with hands-on expertise in Salesforce, Zuora, NetSuite, Boomi and similar enterprise platforms
Strong understanding of system integrations, middleware platforms, and data flow across enterprise applications
Demonstrated ability to design and implement scalable, end-to-end solutions that address business needs and align with architectural best practices
Familiarity with subscription billing platforms (e.g., Zuora, SuiteBilling, Zone Billing, etc) and ERP systems like NetSuite
Strong problem-solving skills, with the ability to troubleshoot complex issues and deliver innovative solutions
Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business language
Experience with Agile methodologies and tools for solution development and delivery
Knowledge of data governance, compliance, and security best practices in an enterprise SaaS environment
Educational/Vocational/Previous Experience Recommendations:
Bachelor’s in Computer Science or related field
8+ years of experience working in a SaaS environment, with exposure to enterprise Quote-to-Cash solutions
5+ years of experience as a Solution Architect or equivalent role, focused on enterprise-level solutions
Participation in scaling technology environments during periods of high growth or system overhauls
A track record of identifying inefficiencies in enterprise systems and successfully implementing solutions to optimize workflows
Relevant Certifications
Salesforce Certified Technical Architect
Salesforce Certified Application Architect
Salesforce Certified Integration Architecture Designer
NetSuite SuiteFoundation Certification
NetSuite ERP Consultant Certification
TOGAF Certification
Working Conditions:
Onsite/Hybrid/Remote Depending on Location
10% annual travel