Senior Project Manager

As a GuidePoint Security Senior Project Manager, you are managing a unique portfolio of security focused Professional Services engagements which directly contribute to our client’s goals and success. This position may also require serving as a client-side billable resource for Project Management service delivery.

Roles and Responsibilities:

• Efficient and effective management of Professional Services projects through the full engagement lifecycle:
  • Sales handoff
  • Resourcing
  • Customer project plan development
  • Execution management
  • Project closeout activities
• Ensure regular and timely communications to all key stakeholders.
• Manage project issues and risks to resolution.
• Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met.
• Plan and manage resources ensuring all projects meet scope and budget expectations.
• Maintain the OpenAir PSA application for project data.
• Manage and support internal processes for revenue recognition and customer invoicing.
• Create and maintain project management methodology and process documentation.
• Provide Project Management services to GuidePoint customers in a professional service capacity.
• Contribute to the continuing maturity of the Project Management Office team
• Adhere to GuidePoint Security Core Values.
• Other duties as assigned.

Required Experience:

• Bachelor’s degree in a relevant discipline or equivalent experience
• Minimum of 5 years of experience in project management.
• Minimum of 3 years of experience in a consulting services role or similar IT Project Management structure.
• Direct experience managing professional services engagements for external clients is required.
• Preferred 2+ years working within the cybersecurity space (i.e., AppSec, Vulnerability Management, Identity Access Management, Network Security, etc.)
• Experience in managing client-facing “X-as-a-Service” delivery models preferred.
• Experience with Agile methodology.
• Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting.
• Proficient in Jira, OpenAir and Salesforce, or other Professional Services applications.  Experience with FinancialForce/Certinia preferred.
• Advanced computer skills with Mac and Google application experience preferred.
• Experience utilizing remote teleconferencing tools.
• Standard industry certifications are preferred (i.e., PMP, CSM, SAFe, etc.).
• Experience in interfacing with information security positions and stakeholders.
• Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan.
• Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health.
• Understanding of a broad range of information security terms and disciplines.
• Understanding of professional services revenue recognition and invoicing.
• Demonstrated successful leadership of personnel and technical projects, including the ability to lead, mentor and develop team members.
• Written communication skills for use in preparing formal deliverables.
• Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management.
• Ability to analyze and solve problems, perform complex tasks and prioritize.
• Ability to build customer relationships that enhance communications to ensure project success.
• Evening and weekend hours may be required.