Senior Product Manager - Clinical

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.

Job Summary

As a Senior Product Manager at Nextech, you will play a pivotal role in shaping the future of our SaaS products in ambulatory specialty care. You will be responsible leading the prioritization, planning, and execution of respective products, working in partnership with the Product Lead, Technical Owner, Squad members, and collaborating with cross-functional teams ensure the successful delivery of user-centric solutions. Working in an agile product development environment, the Product Manager will continuously assess and synthesize customer needs, other market demands and organizational goals and priorities to make continuous adjustments to the product roadmap.  The Product Manager will also play a key role in coordinating go-to-market across the organization, including sales, marketing, services, and support. 

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.  

Essential Functions

• Essential Functions: In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include: 

• Work closely with internal stakeholders to understand and synthesize organizational goals and priorities, as it pertains to the respective product portfolio

• Gather insights into Customer priorities and market imperatives and turning these into structured inputs towards prioritization and roadmap decisions

• Oversee the end-to-end product development lifecycle, from concept to launch, ensuring high-quality, on-time delivery.

• Partner with Squad Technical Owner in sprint planning and other agile ceremonies

• Communicate product roadmaps both internally and to clients and industry analysts

• Partner with leadership to develop robust business cases for proposed product roadmap items including:

• financial analysis, market opportunities assessment and ROI projections.

• Lead customer needs discovery activities to gain insights into their needs and priorities and translate findings into product requirements – e.g. development of epics, stories, story boards and mockups

• Champion a user-centric approach to product development, incorporating user feedback and usability testing into the design and development process.

• Translate insights into epics and stories and developing and managing the backlog

• Work with UX/UI team to develop mockups and story boards for validation exercises with clients and subject matter experts

• Maintain knowledge of industry regulatory trends and compliance as it relates to, but not limited to, certifications and internal organization training

• Partner with Squad Technical Owners to continuously groom the backlog

• Work closely with internal compliance team to understand industry regulatory requirements and translating those requirements into epics and stories

• Communicate regulatory needs and changes to both internal and external stakeholders

• Work with internal stakeholders to develop educational materials, webinars, and trainings

• Work with internal stakeholders to develop robust and competitive pricing, messaging, and positioning ahead of all Go-To-Markets (GTM)

• Identify industry trends and competitive dynamics to inform pricing, messaging, and positioning

• Mentor and guide junior product managers, fostering their professional growth and development.

• Additional duties as assigned based on business need 

Minimum Requirements

• 5 years of relevant technical experience preferably in the healthcare practice space

• Proven track record as a Product Manager, preferably in the SaaS industry, with experience in ambulatory specialty care and a clinical focus on aesthetics.

• Ability to engage with business (practice) owners, accounting professionals and back-office personnel

• Ability to bring to surface and synthesize client needs and pain-points

• Demonstrated ability to lead and work across functional team in a collaborative manner

• Strategic thinker with ability to execute on day-to-day operational activities with clients and other functional areas

• Knowledge of industry regulatory trends and compliance as it relates to, but not limited to, certifications and internal organization training

• Undergraduate degree

Preferred Qualifications

• Exposure to working with ambulatory practices

• Experience in Aesthetics (MedSpa, Plastic Surgery, Dermatology) strongly preferred

• Familiarity with Jira and Agile software development

• Pragmatic Marketing Certified

Working Environment/Physical Demands

• Work from home environment

• Long-distance or air travel as needed.

• Activities require a significant amount of work in front of a computer monitor.

Total Rewards

• Generous annual bonus opportunity

• 401(k) with Employer Match

• Flexible Time Off: take time off when you need it without worrying about available hours

• 10 paid holidays + 1 floating holiday

• Volunteer Time Off

• Insurance: Choice of Medical, Dental, and Vision plans

• Health Savings Account with employer match

• Flexible Spending Account

• 100% Company-Paid Parental leave

• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance

• Wellness Program including discounts on medical premiums

• Employee Assistance Program with free counseling sessions available

• Corporate Discounts on Retail, Travel, and Entertainment

• Pet Insurance options