Senior Manager - People Communications & Engagement
An overview of this role
The Senior Manager, People Communications & Engagement will help advance our team member experience by ensuring both our communication and engagement activities strengthen GitLab’s high-performance culture. They will manage the People Communications & Engagement team, helping to coach and guide the members of their team. This is a highly cross-functional role that intersects with our People, Corporate Communications, G&A functions, and GitLab leadership. The Senior Manager, People Communications & Engagement will be responsible for maintaining cross-functional relationships to ensure information is available and accurate for all team members and that leaders across GitLab are aware of communication channels and best practices for managing change and engaging with their teams. Additionally, they will manage all-company internal events, like GitLab Assembly, ensuring content and delivery are effectively managed.
What You’ll Do
Drive a communications and engagement strategy, roadmap, and communications calendar to help maintain and improve team member engagement
Lead and coach the people communications & engagement team
Collaborate with various leaders and members of the Marketing and People teams to plan and improve company-wide team member communications including Slack, issue comments, and other asynchronous communication, Handbook education, company calls, etc.
Help moderate internal communications across General & Administrative teams to ensure GitLab values are upheld as well as compliance with our code of conduct
Drive engagement activities that are intended to improve team member engagement and build culture
Drive survey strategy and execution to ensure team members are heard and participation rates in engagement surveys remains high
Provide ‘internal PR’ support, including crisis communications
Act as a communications consultant to help various teams develop campaigns for internal programs or initiatives (e.g. GitLab referral program, Mental Health Awareness, celebratory events)
Curate and publish key internal news (e.g. Bi-weekly newsletters) on a weekly basis
Collaborate with key stakeholders to develop specific communication plans (e.g., work with People Business Partners and People Operations on Engagement Survey communication)
Plan, communicate, and coordinate celebratory occasions, company communication initiatives, volunteer activities, and other team member engagement opportunities
Be an ambassador for GitLab’s culture, infusing GitLab’s mission, culture, and values into everything we do
What You’ll Bring
Relevant communications experience
Self-motivated and ability to prioritize a number of on-going workstreams
Proven track record of delivering internal communications that are representative of company values and culture in a global or international setting
Uncanny ability to develop relationships and work with team members at all levels, including executive leadership, across a wide variety of teams and departments
Excellent writing, verbal, and listening skills
Adaptable and can think quickly on your feet
Know how and when to take initiative to get projects done by masterfully using all possible resources
Exceptionally well-organized with fine-tuned project and program management skills
Aligns to GitLab's Values
About the team
Internal communication is the connective tissue that keeps everything and everyone in the company moving forward in the same direction. It’s a broad term and is an aspect of our culture that every team contributes to in some form.
The People Communications & Engagement team aims to keep team members informed and engaged through compelling internal storytelling and timely information sharing to empower team members to become GitLab ambassadors.
Learn more about our team in the GitLab Handbook: https://handbook.gitlab.com/handbook/people-group/employment-branding/people-communications/
How GitLab will support you
All remote, asynchronous work environment
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
About the job
Apply for this position
Senior Manager - People Communications & Engagement
An overview of this role
The Senior Manager, People Communications & Engagement will help advance our team member experience by ensuring both our communication and engagement activities strengthen GitLab’s high-performance culture. They will manage the People Communications & Engagement team, helping to coach and guide the members of their team. This is a highly cross-functional role that intersects with our People, Corporate Communications, G&A functions, and GitLab leadership. The Senior Manager, People Communications & Engagement will be responsible for maintaining cross-functional relationships to ensure information is available and accurate for all team members and that leaders across GitLab are aware of communication channels and best practices for managing change and engaging with their teams. Additionally, they will manage all-company internal events, like GitLab Assembly, ensuring content and delivery are effectively managed.
What You’ll Do
Drive a communications and engagement strategy, roadmap, and communications calendar to help maintain and improve team member engagement
Lead and coach the people communications & engagement team
Collaborate with various leaders and members of the Marketing and People teams to plan and improve company-wide team member communications including Slack, issue comments, and other asynchronous communication, Handbook education, company calls, etc.
Help moderate internal communications across General & Administrative teams to ensure GitLab values are upheld as well as compliance with our code of conduct
Drive engagement activities that are intended to improve team member engagement and build culture
Drive survey strategy and execution to ensure team members are heard and participation rates in engagement surveys remains high
Provide ‘internal PR’ support, including crisis communications
Act as a communications consultant to help various teams develop campaigns for internal programs or initiatives (e.g. GitLab referral program, Mental Health Awareness, celebratory events)
Curate and publish key internal news (e.g. Bi-weekly newsletters) on a weekly basis
Collaborate with key stakeholders to develop specific communication plans (e.g., work with People Business Partners and People Operations on Engagement Survey communication)
Plan, communicate, and coordinate celebratory occasions, company communication initiatives, volunteer activities, and other team member engagement opportunities
Be an ambassador for GitLab’s culture, infusing GitLab’s mission, culture, and values into everything we do
What You’ll Bring
Relevant communications experience
Self-motivated and ability to prioritize a number of on-going workstreams
Proven track record of delivering internal communications that are representative of company values and culture in a global or international setting
Uncanny ability to develop relationships and work with team members at all levels, including executive leadership, across a wide variety of teams and departments
Excellent writing, verbal, and listening skills
Adaptable and can think quickly on your feet
Know how and when to take initiative to get projects done by masterfully using all possible resources
Exceptionally well-organized with fine-tuned project and program management skills
Aligns to GitLab's Values
About the team
Internal communication is the connective tissue that keeps everything and everyone in the company moving forward in the same direction. It’s a broad term and is an aspect of our culture that every team contributes to in some form.
The People Communications & Engagement team aims to keep team members informed and engaged through compelling internal storytelling and timely information sharing to empower team members to become GitLab ambassadors.
Learn more about our team in the GitLab Handbook: https://handbook.gitlab.com/handbook/people-group/employment-branding/people-communications/
How GitLab will support you
All remote, asynchronous work environment
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.