Senior Account Executive (Conversational AI)

About ElevenLabs

ElevenLabs is a growth-stage startup that has built the most advanced AI voice models and AI voice products (text to speech, audiobooks creation, dubbing, and the voice library).

We launched in January 2023 and have since reached over 1 million users and partnered with the world’s largest publishers (The New Yorker, The Washington Post, The Atlantic), media companies (Super Hi-Fi, D-ID, Futuri), and gaming studios (Paradox, Cloud Imperium Games, Don’t Nod). We are backed by the leading names in tech and AI (Nat Friedman, Daniel Gross, Andreessen Horowitz, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, Deepmind & Inflection co-founder Mustafa Suleyman, and many others).

We have a unique mix of in-house cutting-edge machine learning research (led by our co-founder Piotr, who was previously a researcher at Google) and strong product-led traction (led by our co-founder Mati, who was at Palantir before and after the IPO). 

We have recently concluded our successful Series-B funding round and are hiring to double down on our initial traction to make ElevenLabs a truly generational product company and research lab.

Join us in shaping the future of voice technology.

About the role

We’re looking for a highly motivated, self-starter Senior Account Executive based in India who is passionate about AI technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology. In this role you will:

• Build and manage a growing portfolio of new high value  enterprise accounts in the Customer Experience and Conversational AI Experiences spaces to help ElevenLabs meet its revenue goals.

• Identify new business opportunities in that align with ElevenLabs’ product offering and roadmap.

• Generate leads, negotiate contracts and close sales in collaboration with the Growth team.

• Develop and maintain a deep understanding of the Conversational AI industry 

• Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.

Who you are

We are a young company of highly motivated individuals who work together while being spread across the globe. Each one of us is driven by the pursuit of excellence, supporting one another while taking ownership of our outcomes, and exploring uncharted territories. To thrive in this environment, you embody these attitudes: You are passionate about text-to-speech AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. You are a highly motivated and driven individual with a strong work ethic. Our team is committed to going the extra mile, even if it means working long nights and weekends to achieve our goals. You strive for excellence in every aspect of work, consistently taking ownership of your outcomes and overdelivering on goals. Have a humble attitude and are eager to learn whatever it might take to help your team and our customers succeed.

What you bring

• Builds plan to quota in first sales and upsells out of NAL

  • Experience in building a new category, company, product in a space with `previously no penetration

  • ~ 7-11 years of experience in value selling a technology product, preferably in Customer Experience and Customer engagement to clients with a global footprint

• Generate self-led pipeline in target list of accounts

  • Network and experience in the IN CX, Support and BPO industry and has sold to CXOs 

• Close deals and manage customer onboarding/delight

  • Showed previous ownership for all aspects of the customer lifecycle including onboarding, and support

  • Evidence of farming accounts to deliver multi-X growth 

  • Worked at a Top tier growth company where there is a keen understanding of sales process and high degree of ownership

• Drive initiatives that improve Elevenlabs consideration 

  • Has performed sales development activities such as campaigns, events, partnerships that drive ElevenLabs consideration with customers 

• Self Starter

• Analytical skills and proficiency with spreadsheets

• Proficiency in creating compelling presentations and demos

• Market Insight: Deep knowledge of the IN CX, Support and BPO industry 

• Proficiency in English

• Plus: Network in the relevant SIs/consults

What we offer

• Remote-first; we look at who you are rather than where you live. That’s why we are growing across the globe and support your preferred location.

• Flexible working hours; we are a remote-first company and believe in a healthy work-life balance.

• Annual company off-sites; the last two were in Portugal and Spain.

• Opportunity to work with a super smart and ambitious group of people.