Sales Development Representative

POSITION SUMMARY 

As a Sales Development Representative, you will be seeking new business by contacting and developing relationships with our prospective customers. You will act as a first point of contact for our company. Your primary focus is to educate and set up meetings for business to business collaborations.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES  

• Be a key player in growing our business by producing highly effective and personalized outreach campaigns via emails and calls

• Engage with prospects over email, phone, from free trial, event, webinar and content download leads to qualify and set appointments for Account Executives

• Maintain active engagement with leads through informed, strategic, and creative follow-ups

• Partner with marketing and product to deliver effective messaging and identify the best customer profiles

• Expand knowledge of industry as well as the competitive posture of the company— and share this knowledge with the wider team

• Build a solid understanding of the industry and sales process to spark meaningful conversations with prospects

• Coordinate with Account Executives for client status updates

• Update and maintain CRM database (Salesforce.com)

• Achieve monthly quotas of SAO's (Sales Accepted Opportunities)

EXPERIENCE  

• Bachelor's degree in Business a plus

• 1+ years experience in a similar role 

• Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.

KNOWLEDGE 

• Inbound sales

• Salesforce.com or a similar modern CRM tool a plus

• Comfortable making up to 50 phone calls per day

• High level of energy, drive, enthusiasm, initiative, commitment, and professionalism

• Passion for technology and a desire to make a major impact at a high-growth startup

• A keenly developed competitive nature

• Software sales experience a plus

DESIRED BEHAVIORS 

• Receptive to change – is flexible. Seeks and adopts improved approaches and processes. 

• Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance. 

• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary. 

• Technically proficient – knows the role and has a solid familiarity with tasks and responsibilities.  

• Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn.  

• Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.  

• Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.   

• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.  

• Demonstrates UpKeep's Core Values and Beliefs - We choose people over profit, We choose progress over perfection, and We choose grit over prestige.

• Act as a good citizen of UpKeep.     

This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The base pay for this role is: $45,000 USD per year ($60,000 OTE).