Professional Services Analyst

About the Role Rockerbox is the source of truth for marketing performance. As part of our scrappy and deeply analytical Professional Services team, you’ll be a core contributor to how we help customers make smarter, data-informed decisions. This role is hands-on, technical, and client-facing—ideal for someone early in their career who wants to grow as both an analyst and a strategic partner to marketers.

You’ll work closely with our Head of Professional Services and other internal stakeholders to design structured marketing tests, analyze results, and present findings to customers. Your days will be split between pulling and cleaning data from Rockerbox’s warehouse, writing code to set up and evaluate tests, and building visualizations and presentations to communicate results. You’ll spend time navigating datasets, solving complex customer problems, and customizing analyses for each unique account.

You won’t be working in a silo—this role is deeply collaborative, and you’ll have exposure to real-world marketing questions and strategies. You’ll also have the opportunity to grow into greater ownership of customer relationships, take on increasingly complex analyses, and build your voice as an advisor. We’re looking for someone with a technical foundation who’s excited to learn, iterate, and have a tangible impact on how marketers understand what’s working.

What You’ll Do

• Own the day-to-day work of designing, executing, and analyzing structured tests for Rockerbox clients

• Write SQL queries to extract and clean data from our warehouse

• Use Python or R to structure experiments and build analysis workflows

• Create and maintain Deepnote workbooks (or similar notebooks) to visualize test progress and results

• Translate findings into clear, actionable presentations for our customers

• Troubleshoot edge cases, data issues, and client-specific nuances

• Occasionally use external data (e.g., Google Analytics) to support an analysis or supplement insights

What You Bring

• Experience writing SQL in a real-world environment (e.g., school projects, internships, or job settings)

• Proficiency in Python and / or R

• Familiarity with BI tools (Looker, Power BI, Tableau, etc.)

• Strong attention to detail, especially when working with incomplete or inconsistent datasets

• A creative approach to problem-solving using data

• Strong written and verbal communication skills—you're comfortable presenting your work

Nice to Haves

• Experience working with ecommerce or marketing data

• Familiarity with GA4 or other client-side analytics platforms

• Prior experience building code notebooks in a platform such as Deepnote or Jupyter

Compensation and Benefits

• $75,000 - 90,000 base salary, depending on skills and experience; Equity options

• Remote-first - work anywhere in the US

• Health, vision, and dental insurance

• Unlimited PTO

• 10 Paid Holidays

• Rockerbox Unplugged - we shut down the last week of the year

• 12 weeks Parental Leave for all parents of a new child

• Traditional and ROTH 401k options

• $1000 annual training stipend

• Rockertreat! Annual company get-together

Rockerbox is a remote-first, equal opportunity employer. We actively encourage applicants from underrepresented backgrounds, and we are accepting candidates based anywhere in the United States.

Please note that we are not able to accommodate C2C candidates for this role. Rockerbox participates in E-Verify. As an employer utilizing E-Verify, we confirm the eligibility of all newly hired employees through an electronic database maintained by the U.S. Department of Homeland Security and the Social Security Administration.