Product Marketing Manager
About the Role
At OpenPhone, we’re looking for a Product Marketing Manager to join our team and play a pivotal role in shaping the way we bring products and features to market. OpenPhone is a fast-moving start-up in a mature category, and our speed of innovation and customer focus truly sets us apart. You will play a key role in OpenPhone’s growth, leading GTM planning and execution for our releases across the product, ensuring that our customers hear about, and successfully adopt our newest features. With a strong track record in project management, and an in-depth understanding of our customers’ needs, you’ll help our customers quickly realize the value of our newest features.
Some of the things you’ll do
Work closely with Product Managers to identify key use cases, and develop compelling positioning for upcoming feature releases and updates.
Proactively communicate the above to key GTM stakeholders. Collaborate closely with them to develop impactful launch plans, strategically leveraging content, channels and other assets, that will deliver a clear, consistent message to key customer segments.
Drive the execution of these product launches and feature updates, coordinating with PMs and GTM teams to ensure clarity of timing and key launch details. Ensure that GTM teams are equipped with compelling material to ensure a successful launch. Continue to refine the process to ensure strong collaboration and execution amongst all teams.
Gather and leverage customer feedback from Support and Revenue teams to identify customer insights that enhance product messaging and positioning. Develop clear and actionable recommendations based on key performance indicators to improve future positioning and launch plans. Contribute strategic insights based on market trends, customer needs, and product knowledge to inform company-wide initiatives.
Support major product launches by leading tactical elements, such as asset creation and channel coordination. Continually drive process improvements to streamline launch operations and enhance cross-team efficiency.
About you
Proven Go to Market Expertise: You have deep experience leading go-to-market for either PLG SaaS or B2C software companies, and enabling cross-functional teams to deliver a meaningful, consistent message to the world.
Skilled Driver: You have a proven approach to driving successful execution of large-scale projects with multiple teams in support of business goals. You get a high level of satisfaction from ensuring that folks across the organization are in the loop, and marching to the same beat.
Customer-obsessed: You delight in utilizing customer insights to craft compelling benefits-based messaging and campaigns around feature releases and updates that resonates with diverse customer segments.
Collaborative: You take pride in seeking out diverse opinions, and using them to strengthen communication and outcomes. You embrace difficult conversations, knowing that a clear shared vision and organizational alignment are instrumental to effective execution.
Data-driven: You are constantly seeking to derive customer insights, both qualitative and quantitative, and validate them within the market. You understand that this type of learning is instrumental to refining and strengthening your plans.
Proactive ownership: You embrace the relative free-flowing nature of start-up life, and proactively navigate through change and ambiguity by consistently identifying ways to deliver value.
Compensation
The annual base salary range for this position in the US is $110,000 - $123,000 USD, and in Canada is $126,000 - $140,000 CAD, plus equity and benefits. We are currently recruiting for this role in the US and Canada but are not considering candidates in San Francisco, Seattle, New York, or Los Angeles at this time.
The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of OpenPhone’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
About the job
Apply for this position
Product Marketing Manager
About the Role
At OpenPhone, we’re looking for a Product Marketing Manager to join our team and play a pivotal role in shaping the way we bring products and features to market. OpenPhone is a fast-moving start-up in a mature category, and our speed of innovation and customer focus truly sets us apart. You will play a key role in OpenPhone’s growth, leading GTM planning and execution for our releases across the product, ensuring that our customers hear about, and successfully adopt our newest features. With a strong track record in project management, and an in-depth understanding of our customers’ needs, you’ll help our customers quickly realize the value of our newest features.
Some of the things you’ll do
Work closely with Product Managers to identify key use cases, and develop compelling positioning for upcoming feature releases and updates.
Proactively communicate the above to key GTM stakeholders. Collaborate closely with them to develop impactful launch plans, strategically leveraging content, channels and other assets, that will deliver a clear, consistent message to key customer segments.
Drive the execution of these product launches and feature updates, coordinating with PMs and GTM teams to ensure clarity of timing and key launch details. Ensure that GTM teams are equipped with compelling material to ensure a successful launch. Continue to refine the process to ensure strong collaboration and execution amongst all teams.
Gather and leverage customer feedback from Support and Revenue teams to identify customer insights that enhance product messaging and positioning. Develop clear and actionable recommendations based on key performance indicators to improve future positioning and launch plans. Contribute strategic insights based on market trends, customer needs, and product knowledge to inform company-wide initiatives.
Support major product launches by leading tactical elements, such as asset creation and channel coordination. Continually drive process improvements to streamline launch operations and enhance cross-team efficiency.
About you
Proven Go to Market Expertise: You have deep experience leading go-to-market for either PLG SaaS or B2C software companies, and enabling cross-functional teams to deliver a meaningful, consistent message to the world.
Skilled Driver: You have a proven approach to driving successful execution of large-scale projects with multiple teams in support of business goals. You get a high level of satisfaction from ensuring that folks across the organization are in the loop, and marching to the same beat.
Customer-obsessed: You delight in utilizing customer insights to craft compelling benefits-based messaging and campaigns around feature releases and updates that resonates with diverse customer segments.
Collaborative: You take pride in seeking out diverse opinions, and using them to strengthen communication and outcomes. You embrace difficult conversations, knowing that a clear shared vision and organizational alignment are instrumental to effective execution.
Data-driven: You are constantly seeking to derive customer insights, both qualitative and quantitative, and validate them within the market. You understand that this type of learning is instrumental to refining and strengthening your plans.
Proactive ownership: You embrace the relative free-flowing nature of start-up life, and proactively navigate through change and ambiguity by consistently identifying ways to deliver value.
Compensation
The annual base salary range for this position in the US is $110,000 - $123,000 USD, and in Canada is $126,000 - $140,000 CAD, plus equity and benefits. We are currently recruiting for this role in the US and Canada but are not considering candidates in San Francisco, Seattle, New York, or Los Angeles at this time.
The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of OpenPhone’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.