Producer - Creative Operations

Wealthfront is looking for a Producer to help facilitate, manage, and improve the workflow of our rapidly growing creative and marketing teams. Wealthfront is a pioneer in automated investing and money management, and we believe our marketing should be as intelligent, as innovative, and as welcome in people’s lives as our product. 

Combining skills in project management, strategic thinking, and entrepreneurial leadership, you’ll partner with Creative Directors and Marketing leads to orchestrate every aspect of our process from start to finish. From tentpole brand awareness campaigns and product launches to hard working paid social ads to growth marketing experiments, you’ll be at the center of our work, establishing and maintaining project plans, managing vendor contracts, tracking progress, and removing obstacles for the team to ensure we deliver category-defining work on strategy, on time and on budget. And you can do all this because you can see — and solve — problems before they arise. 

Reporting to the Executive Creative Director, this role is ideal for a Producer who is excited to deliver impact by not just optimizing the throughput of the team, but by finding the opportunities to make the people they work with better through better processes, high expectations, and an empathetic understanding of their capabilities and needs.

Creative at Wealthfront

At Wealthfront, Creative is much more than ads. We are innovative, strategic, and detail-oriented, and we impact all parts of the business, from helping at every phase of the product development process to driving new, deeper connections with our clients to — yes — producing ads, webpages, and all sorts of marketing deliverables.

Creative at Wealthfront helps to define problems, find new opportunities and deliver solutions. We use data, insights, psychology, empathy, and humor to connect the often dense world of finance to the lives that our clients actually lead, and we find new, innovative ways to not just make the complicated comprehensible, but to make it kind of actually a little bit fun.

We’re a remote-first team and open to candidates in the US.

Key Responsibilities

Ensuring our time is used in the highest leveraged way possible

•Managing the kick-off, review and delivery processes for the creative team, both internally and with cross-functional stakeholders

•Identifying and driving process improvements to enable us to get best-in-class work done more smoothly to increase and scale the impact of our team 

Prioritization & Planning

•Understanding and communicating the trade-offs between different Creative projects, and partnering with Creative and cross-functional leadership to prioritize those with the highest business impact 

•Advocating for great creative work, including advocating for the time and resources necessary for work to meet the high bar we set for ourselves.

Production

•Ensuring our team and our vendors are delivering high-quality work on time

•Establishing and overseeing timelines for both internal teams and external vendor partners

•Facilitating the right level of visibility and communication for all parties involved in a particular project

•Partnering with leadership to identify production partners (including vendors and freelancers), coordinate contract reviews, oversee budget and run rates, and facilitate on-time delivery 

•Contributing to internal operations needs, including managing Legal and Compliance reviews, helping facilitate team events, swag and other needs  

About You

You believe in our mission

You know that money can be both intimidating and empowering, and you feel invested in Wealthfront’s vision of how better, automated financial management can enable our clients to live their lives more fully. You’re motivated to make a meaningful impact, to improve the financial system, and to define a brand that is working to do just that.

You’re an expert in creative operations.

You make things happen. You can see the promise in each project, and you know not only how to spot the pitfalls, but how to avoid them. You’re able to lead, manage, and coordinate cross-functional teams to keep everyone focused and ensure all deliverables meet our high expectations for execution. And you do it while fostering a collaborative, communicative, and supportive environment where objectives, priorities, and timelines are clear and everyone feels respected and motivated to do their very best work.

You sweat the small stuff

You recognize that the line between ok and exceptional can be very very thin, and you work ceaselessly to keep us all on the correct side of it. You partner with Creative Directors and Marketing Leads to define project scope, deliverables, and resource allocation, coordinate and manage third-party vendors, and build new processes and approaches to make everything run more efficiently.

You prioritize rigorously and relentlessly.

You know there’s always too much to do and not enough time to do it, so you know both how to make the hard trade-offs and how to make sure everyone around you understands what those trade-offs will entail. You troubleshoot creatively, keep the wheels moving, and are always open to opportunities for the team and the business.

You are resourceful and enterprising

You think like an owner, are solutions-oriented and adapt quickly to the constraints and challenges of a small team within a fast-paced, rapidly growing business. You have experience working with cross-functional partners, vendors and external agencies and you proactively identify, assess, and work to mitigate project risks. You actively push to unblock projects and keep everyone informed with the necessary context.

Skills & Experience

• 5+ years experience as a Producer or Project Manager in an agency, production studio or in-house creative team

• Experience working with creative teams to produce deliverables across a wide variety of media, including TV/video, paid social, organic, email, web and others

• Experience creating comprehensive project scopes, including strategies, timelines, and budgets, and detailed Statements of Work

• Demonstrated experience of strong team management skills with the ability to oversee multiple concurrent projects and teams effectively

• Experience sourcing and facilitating freelancer, vendor, contractor and/or agency partners

• You know when and how to get into the details to drive high-quality decisions

• Your have strong communication, facilitation, and interpersonal skills

• You’ve helped your teams grow and scale efficiently and effectively without losing strategic, creative, effective impact

• You’ve helped foster a respectful, inclusive culture where debate is welcomed

• You are naturally curious and engaged in culture

Mindset that excels at Wealthfront

• Approaching problems with curiosity and intellectual rigor

• Taking a learning-based approach: leveraging research, data, and experimentation to build confidence around decisions and assumptions

• Critically evaluating customer and business trade-offs

• Transforming complexity and ambiguity into clarity

• Taking a craft-led management mindset

• Driving alignment across teams and stakeholders

• Putting the company and the team first

• Going above and beyond to make the people around you successful

• Being enterprising and self-driven: moving with urgency, being solutions-oriented

• Being passionate about our clients and our business

• Being excited to learn and grow with the company

Estimated annual salary: ~ $120,000 USD plus equity and discretionary bonus

Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!