Principal Software Engineer - Documents

About the role

As a Principal Engineer on the document team, your role holds immense significance in shaping the trajectory of our company. Your wide-ranging experiences, professional concepts, and deep understanding of engineering will be instrumental in supporting our company objectives and tackling complex challenges with creativity and effectiveness. Your expertise will be pivotal in defining technology strategies that directly address critical business problems, leading to the delivery of innovative solutions that set new benchmarks.

Within our team, you will not only be at the forefront of defining team architecture and technical solutions but also wield influence that extends to related teams and your team members during projects. Your impact on software architecture, performance enhancements, and overall business value will be profound, leaving a lasting imprint on our organization's success.

As a natural leader within the team, you will have the opportunity to mentor and coach other engineers, guiding them in the art of designing, developing, testing, and deploying software. Your leadership will inspire excellence and elevate the capabilities of the entire team, amplifying our collective potential to achieve resilience and quality.

With your visionary guidance and technical prowess, our documents team will redefine the efficiency and effectiveness of document generation.

Responsibilities

• Utilize wide-ranging experience, professional concepts, and company objectives to creatively and effectively resolve complex issues.

• Define technology strategies to address business problems and deliver solutions independently.

• Focus on team architecture and product solutions, extending influence to related teams during projects.

• Hands on coding and delivery, while also offering guidance and support for other engineers on the team.

• Deliver and lead high impact projects and solutions

• Solve complex software problems with visible risks, roadblocks, and constraints, ensuring solutions are extensible and scalable.

• Impact software architecture, dependencies, performance, and business value through innovative approaches.

• Design, develop, test, and deploy software, while demonstrating leadership in managing large projects and delegating work for a small team of SDEs.

• Proactively simplify code and resolve team architecture dependencies, taking a tactical and strategic approach to work.

• Mitigate long-term risks and find viable paths forward in difficult situations.

• Lead projects aimed at streamlining team processes and implementing mechanisms to reduce churn during implementation.

• Exhibit self-driven and self-motivated behavior, actively finding time to prototype new ideas and resolving significant engineering problems without specific direction.

• Communicate proactively and positively with teams across engineering, taking responsibility for communication on larger projects.

• Influence peers, managers, PMs, and directors, actively mentoring individuals and driving learning opportunities for the entire team, such as brown bags and learning series.

Skills and Qualifications

• Technical Skills:

• Proven hands-on coding experience in developing complex software applications.

• Deep understanding of microservice architectural design, with a specific focus on business logic.

• Proficient in mentoring and guiding the team on design patterns and potential pitfalls.

• Operational Experience:

• Previous experience managing on-call duties for incident response, ensuring the team's ability to handle and resolve issues efficiently.

• Demonstrated expertise in implementing monitoring and observability practices for maintaining system health and performance.

• Proven track record of enhancing team practices to achieve improved reliability and performance.

• Quality Focus:

• A strong background in elevating software quality within a team.

• Ability to guide and promote testing, continuous integration and deployment (CI/CD), code reviews, and other quality practices to ensure robust and bug-free software.

• Communication and Collaboration:

• Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to team members and stakeholders.

• A collaborative and team-oriented mindset, capable of working effectively in a diverse and fast-paced environment.

• Able to communicate pros and cons of solutions as well as garner buy in for leaders on technical investment

• Problem-solving and Leadership:

• Strong problem-solving skills to analyze complex technical issues and devise effective solutions.

• Leadership capabilities to inspire and mentor team members, fostering a culture of continuous improvement and excellence.

• Customer Focused

• Strong customer focus and focused on building solutions that enable our business stakeholders

• A focus on building solutions for other teams that enable their efficiency and velocity via creative tooling

Bonus Points

• Experience in Document Generation: Expertise in working with document generation related services

• Template Management Proficiency: Experience in handling template related services to create and manage document templates

• Backend and Front End Experience: Experience in full stack development 

• Scaling Document Generation: A background in scaling document generation processes to handle increased demands efficiently

• Accuracy and Precision: The ability to prioritize accuracy and precision in document generation

• Project Management: Experience in managing cross team technical projects

Perks

• 100% medical, dental and vision coverage

• Flexible PTO policy

• Annual home office stipend and WeWork access

• Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!

• Competitive compensation and opportunity for advancement