Partnerships Lead

Join one of the fastest-growing FinTech startups in South East Asia!

HitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life.

HitPay is backed by Tiger Global, Global Founders Capital, HOF Capital, and Y Combinator. We're expanding rapidly across the globe and are looking for a talented Partnerships Lead to join us.

About The Role

As a Partnerships Lead, you'll identify and connect with fast-growing businesses in South East Asia, and help them use HitPay's payment solutions to grow. Our innovative payment products are unlike anything else on the market — with unique features including one-day setup, flexible terms of use, and low-cost pricing. We're constantly developing exciting new features to establish HitPay as a market leader in SME payments.

Relationship-building is at the heart of this role, as you win new leads and delight existing clients with customer service and account management. You'll also get to shape our product strategy and features through close discussions with our Product and Engineering teams, using your expertise in client insights.

This is a full-time role with amazing growth potential. If you're responsible, smart, and self-motivated with great people skills, we'd love to hear from you!

What You'll Do:

• Own the entire sales cycle from outreach to closing deals with high-growth SMEs

• Manage an account list of potential clients, and develop strategies to nurture opportunities with each account

• Build relationships and become a trusted payments advisor to key stakeholders at potential and existing client companies

• Identify areas for improvement in each client's business process, and communicate solutions based on HitPay's products, customer success stories, and value proposition

• Discuss customer insights and feedback with the Product and Engineering teams, in order to drive HitPay's product strategy and innovation

• Manage post-sale accounts including customer engagement, product usage, account activity, referrals, and payments performance

• Execute the company's Go-To-Market strategy in Malaysia, build partnerships with local customers and stakeholders, and maintain ongoing communication channels.

You'll Love This Role If You Have:

• Excellent interpersonal, communication, and stakeholder management skills, including the ability to influence and build relationships across varying levels of seniority, both internally and externally.

• Experience in strategic partnerships, sales, or business development, especially in fintech, banking, or payments industries.

• Sophisticated understanding of the buyer journey, with an ability to identify the strategy behind each client's business

• Strong interest in the fintech industry, and in acquiring deep knowledge about technical products

• Enthusiasm to connect with clients, provide customer service, and convince them to take action

• An analytical and strategic mind, with a deep interest in shaping our product strategy and sales process

• Strong ownership of your goals. You're driven by numbers and are excited by the fast-paced challenges and rewards in sales

• Proficiency in English and Malay

Why Join Us:

• Highly motivated, smart, and ambitious team

• Clearly defined roles and targets

• Career progression path

• Learning opportunities and growth

• Stock options

• Flexible, remote working

• Local GP medical reimbursement

• 21 days annual paid leave

• Unlimited medical leave