Manager - Sales Operations
Why join Nextech?
We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.
We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.
This is a key role within the Revenue Operations team, responsible for driving sales process optimization, data-driven decision-making, and operational support for the sales organization. This role will focus on streamlining sales operations, improving sales productivity, and ensuring the effective implementation of sales tools and processes.
This position will work closely with sales leadership to provide actionable insights, support territory planning, manage quotas, and ensure alignment between sales and other business functions such as marketing and finance. The ideal candidate will have strong operational and analytical skills, with a focus on enabling scalable growth.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
Essential Functions
Support revenue leadership through capacity planning, market segmentation, territory carving, quota/incentive design, and headcount allocation.
Manage day-to-day sales operations, ensuring efficient lead routing, pipeline management, and accurate forecasting.
Lead initiatives to drive process improvements and manage changes within the sales organization.
Drive sales process efficiency through data analysis, planning, and collaboration with cross-functional teams.
Ensure data accuracy for territory and account assignments, account hierarchy, pipeline aging, and related tasks.
Collaborate with relevant business functions to develop efficient workflow processes and ensure alignment in go-to-market strategies.
Oversee change management initiatives and drive communication efforts with stakeholders.
Partner with the Enterprise Applications team to ensure effective use of sales tools and maintain accurate data for reporting and analytics.
Develop and maintain end-user training materials and deliver training as required.
Carry out additional responsibilities as assigned on business need
Minimum Requirements
Undergraduate degree in Business, Computer Science, or related field
A minimum of 5 years of experience in sales operations roles, preferably in high technology-based SaaS environment
· Excel skills are a must, SQL experience a plus
Comprehensive understanding of sales processes and methodologies in a scaled sales organization
Expert in Salesforce with excellent analytical, reporting, data manipulation, dashboard creation and business intelligence skills
Proven track record of effectively interfacing with cross-functional departments and sales management teams
Superior presentation and communication skills
Preferred Qualifications
Salesforce.com Certification and SFDC Administrator Experience
Experience with MEDDIC
Experience with integrated HubSpot, CPQ, and/or NetSuite into Salesfoce.com
Working Environment/Physical Demands
Primarily remote with occasional travel as needed.
Long-distance or air travel as needed – not to exceed 10 % travel.
Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
Total Rewards
Generous annual bonus opportunity
401(k) with Employer Match
Flexible Time Off: take time off when you need it without worrying about available hours
10 paid holidays + 1 floating holiday
Volunteer Time OffInsurance : Choice of Medical, Dental, and Vision plans
Health Savings Account with employer match
Flexible Spending Account
100% Company-Paid Parental leave
100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
iCREATE Employee Recognition Program
Wellness Program including discounts on medical premiums
Employee Assistance Program with free counseling sessions available
Corporate Discounts on Retail, Travel, and Entertainment
Pet Insurance options
About the job
Apply for this position
Manager - Sales Operations
Why join Nextech?
We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.
We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.
This is a key role within the Revenue Operations team, responsible for driving sales process optimization, data-driven decision-making, and operational support for the sales organization. This role will focus on streamlining sales operations, improving sales productivity, and ensuring the effective implementation of sales tools and processes.
This position will work closely with sales leadership to provide actionable insights, support territory planning, manage quotas, and ensure alignment between sales and other business functions such as marketing and finance. The ideal candidate will have strong operational and analytical skills, with a focus on enabling scalable growth.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
Essential Functions
Support revenue leadership through capacity planning, market segmentation, territory carving, quota/incentive design, and headcount allocation.
Manage day-to-day sales operations, ensuring efficient lead routing, pipeline management, and accurate forecasting.
Lead initiatives to drive process improvements and manage changes within the sales organization.
Drive sales process efficiency through data analysis, planning, and collaboration with cross-functional teams.
Ensure data accuracy for territory and account assignments, account hierarchy, pipeline aging, and related tasks.
Collaborate with relevant business functions to develop efficient workflow processes and ensure alignment in go-to-market strategies.
Oversee change management initiatives and drive communication efforts with stakeholders.
Partner with the Enterprise Applications team to ensure effective use of sales tools and maintain accurate data for reporting and analytics.
Develop and maintain end-user training materials and deliver training as required.
Carry out additional responsibilities as assigned on business need
Minimum Requirements
Undergraduate degree in Business, Computer Science, or related field
A minimum of 5 years of experience in sales operations roles, preferably in high technology-based SaaS environment
· Excel skills are a must, SQL experience a plus
Comprehensive understanding of sales processes and methodologies in a scaled sales organization
Expert in Salesforce with excellent analytical, reporting, data manipulation, dashboard creation and business intelligence skills
Proven track record of effectively interfacing with cross-functional departments and sales management teams
Superior presentation and communication skills
Preferred Qualifications
Salesforce.com Certification and SFDC Administrator Experience
Experience with MEDDIC
Experience with integrated HubSpot, CPQ, and/or NetSuite into Salesfoce.com
Working Environment/Physical Demands
Primarily remote with occasional travel as needed.
Long-distance or air travel as needed – not to exceed 10 % travel.
Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
Total Rewards
Generous annual bonus opportunity
401(k) with Employer Match
Flexible Time Off: take time off when you need it without worrying about available hours
10 paid holidays + 1 floating holiday
Volunteer Time OffInsurance : Choice of Medical, Dental, and Vision plans
Health Savings Account with employer match
Flexible Spending Account
100% Company-Paid Parental leave
100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
iCREATE Employee Recognition Program
Wellness Program including discounts on medical premiums
Employee Assistance Program with free counseling sessions available
Corporate Discounts on Retail, Travel, and Entertainment
Pet Insurance options