Manager - Quality Engineering

Why join Nextech?

We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.

We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.

Job Summary:

Nextech is looking for a Manager, Quality Engineering to guide our test engineering and quality engineering teams in the management of our quality resources and continuous enhancement of our processes and practices. This role manages a team of talented, motivated software engineers in test and quality engineers to solve problems and implement quality engineering best practices in coordination with all other departments. As part of the quality engineering function, the focus of this role is to own the direction and execution for test automation development, CI/CD and regression test suites leading to customer success. The Manager, Quality Engineering is a hands-on role that requires the manager to be technically strong, experienced in test strategy and automation, possess strong leadership, able to work with cross-functional teams, and driven to ensure delivery of high-quality features. The Manager, Quality Engineering will work with the Sr. Director of Quality Engineering to determine priorities and define plans to achieve departmental and company goals.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions

• Lead a globally distributed team of QAE’s, SET’s, and Automation Engineers working on a world-class platform consisting of data processes, micro services and web applications built using cloud native technologies.

• Establish a strong connection between customer scenarios and pre-release test coverage and automation.

• Lead design and building of automated tests for Nextech’s products.

• Automate the right tests at the right level: unit, integration, contract, API and UI.

• Evangelize quality engineering best practices with Product, Development and DevOps teams around testing roadmap, tools and framework.

• Establish quality assurance best practices and benchmarks and drive adoption across the QA team.

• Drive continuous improvements in product testing processes (test plans, automation, testing resources, etc.)

• Own Load Testing initiative to ensure our platforms scale effectively and we maintain the highest level of availability

• Drive transformation for enterprise performance testing and engineering framework

• Improve product delivery cycles through the integration of testing into the agile delivery cycle

• Empower team to learn and grow and support them in their career goals.

• A willingness to work on additional tasks and responsibilities that will positively contribute towards team, department, and company goals.

• Prioritize multiple competing priorities. 

Minimum Requirements

• Bachelor’s Degree in IT Management or relevant field

• Solid knowledge of C#, Angular, SQL, and cloud hosting

• 7-10 years industry experience, including testing of robust, scalable micro-service back ends

• 3+ years’ experience managing and leading quality engineering teams working on enterprise products in a high-growth, fast-paced system software engineering company

• Ability to create, analyze, and publish quality metrics and measures across teams to communicate release quality, and deliver status updates to senior management

• Hands-on experience with industry-standard test automation tools and frameworks, such as Selenium, Playwright, RestAssured, Pact, JMeter and Azure load testing tools

• Experience in CI/CD tools like Azure DevOps/GitHub Pipelines.

• Knowledge of various software testing methods (Regression, Load/Stress, Code Coverage Analysis, Black/White box testing, Acceptance, Performance

• Experience recommending and implementing best practices to improve quality engineering workflows and increase team productivity

• Experience with test management tools (e.g., Zephyr, TestRail, XRay, Qtest, Quality Center)

Preferred Qualifications

• Proficiency in test engineering within the payments sector

• Familiarity with Stripe for payment processing solutions

• Skilled in using Git and GitHub for version control and collaboration

• In-depth experience with Microsoft Azure and Azure DevOps for cloud computing and development operations

• Practical experience with Jira for project management and issue tracking

• Understanding of medical systems, including relevant processes and guidelines

Working Environment/Physical Demands

• Working Environment:

• Remote

• Long-distance or air travel as needed – not to exceed 10% travel.

• Physical Demands:

• Activities require a significant amount of work in front of a computer monitor

Total Rewards

• Employee Assistance Program with free counseling sessions available

• Flexible Time Off: take time off when you need it without worrying about available hours

• 10 paid holidays + 1 floating holiday

• Generous annual bonus opportunity

• iCREATE Employee Recognition Program

• Insurance : Choice of Medical, Dental, and Vision plans

• Wellness Program including discounts on medical premiums

• Health Savings Account

• Flexible Spending Account

• Volunteer Time Off

• 100% Company-Paid Parental leave

• 401(k) with Employer Match

• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance

• Company-Sponsored 529 College Savings Plan

• Corporate Discounts on Retail, Travel, and Entertainment

• Pet Insurance options