Lead UX Designer

At Miaplaza, our vision is to make online learning more effective than ever before. We apply the most successful approaches in virtual education to create online learning platforms where students from different backgrounds can be successful. Our platforms, Miacademy for K-8 and MiaPrep for high school students, are designed to cater to diverse educational needs, including those of kids with learning disabilities. As we continue to grow, we're looking for a dynamic Lead UX Designer to join our team and drive our user experience to new heights.

How you'll make an impact:

As the Lead UX Designer, you'll be at the forefront of creating exceptional digital learning experiences. You'll establish and optimize UX processes, lead design initiatives, and mentor our UX team to deliver intuitive, engaging, and accessible educational platforms. Your work will directly influence how students interact with our products, enhancing their learning journey and contributing to our mission of empowering children through education.

What You'll Do:

UX Strategy and Process Optimization

• Establish standard UX processes and implement team productivity and quality metrics

• Develop a comprehensive UX strategy aligned with our educational mission and business goals

• Continuously refine our design system to ensure consistency and efficiency across all products

Research and Design Leadership

• Plan and conduct comprehensive user research initiatives, including user interviews, surveys, and usability testing, to gather insights and validate design hypotheses

• Analyze and synthesize user research findings to inform UX design decisions and drive continuous improvement of the user experience

• Lead the creation of user personas, journey maps, and other UX artifacts

• Ensure all designs meet high standards of usability, accessibility, and engagement

Team Development and Collaboration

• Mentor and guide the UX team, fostering a culture of innovation and continuous learning

• Conduct thorough design reviews, providing constructive feedback to elevate the team's work

• Collaborate closely with product managers, engineers, and other stakeholders to deliver cohesive user experiences

Cross-Functional Integration

• Partner with various departments to ensure UX best practices are integrated across the organization

• Contribute to product strategy discussions, advocating for user needs and design thinking

• Collaborate closely with engineering teams to ensure designs are technically feasible, finding balanced solutions that maintain exceptional UX while meeting delivery timelines

• Effectively communicate design rationale and decisions to stakeholders, including product managers, engineers, and executives

You can hear our CEO, Johannes Ziegler, discuss our company in this podcast:

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You may be a good fit if you have (requirements):

• 5+ years of UX design experience, with a focus on digital product design

• Proven track record of designing successful digital products or features that align with business objectives

• Experience leading UX initiatives and mentoring design teams

• Strong portfolio showcasing your design process, problem-solving skills, and results

• Expertise in UX research methodologies and design tools (e.g., Figma, Sketch, Adobe XD)

• Experience in creating high-quality design deliverables, including wireframes, prototypes, and high-fidelity mockups

• Excellent problem-solving skills and the ability to think strategically about user experience

• Exceptional written and verbal communication skills

What makes you stand out (nice-to-haves):

• Experience in EdTech or designing for educational products

• Knowledge of accessibility standards and designing for users with diverse needs

• Understanding of child development stages and their implications for digital learning interface design

• Background in education or understanding of learning principles

• Experience in hiring and performance management for UX roles

• Experience in contributing to and improving design systems and best practices