Lead Content Policy Manager

We’re looking for an experienced and thoughtful Lead Content Policy Manager to join our Content policy team. Our policy team keeps Pinterest a safe, positive and welcoming environment for our 450+ million global users by developing industry-leading content policies. You’ll develop content policies, autonomously lead complex projects, and partner with policy leadership to set strategy for the team. You’ll ensure our content policies are enforceable at scale by partnering closely with our Trust & Safety Operations and Product teams. You’ll seek out feedback from internal stakeholders and external experts and collaborate with our Legal, Public Policy, Product and Communications teams. This role will sometimes involve reviewing graphic and disturbing content and discussing difficult subjects.

What you’ll do:

• Collaborate with your Policy teammates, cross-functional partners, executives and outside experts to craft industry-leading content policies to protect Pinners and keep Pinterest safe and inspiring

• Partner with our Trust & Safety Operations and Product teams to provide policy guidance, scale our policy enforcement globally, and provide product risk assessments.

• Anticipate opportunities and risks in the content safety and policy world to help keep Pinterest ahead of the next challenge

• Conduct external outreach with partners for policy feedback and strategy 

• Partner with the leadership team to set strategy for the team, including how to prioritize among competing demands for our time and expertise, and mentor others

• Continuously evaluate and iterate on our policy approaches 

• Evaluate high-profile escalations

• Facilitate and productively engage in complex policy discussions, including respectfully challenging team members and xfn partners, using contrarian techniques to strengthen policy analysis, and incorporating new and diverse viewpoints

What we’re looking for:

• Bachelor’s/Master’s degree in a relevant field such as law, history, or equivalent experience

• Demonstrated experience in technology, social media, or content safety policy, including experience drafting complex policies for a global audience and handling high-profile escalations

• Strong understanding of global online safety trends; can identify and mitigate policy risk areas

• Experience with scaling policy and enforcement globally. Experience working with LLMs and Generative AI is a plus

• An autonomous leader with strong writing skills and great verbal communication

• A skilled relationship builder who maintains collaborative partnerships within your team, across the company, and with outside audiences Demonstrated experience working with cross-functional teams including Operations, Product, Legal, Public Policy and Comms 

• Excellent judgment and critical thinking skills: you can assess numerous inputs, weigh tradeoffs, manage ambiguity, and make difficult decisions

• A thoughtful leader with a demonstrated experience leading complex projects and mentoring others 

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. 

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