Knowledge Management Lead
Why You'll Love This Role
We seek a visionary Knowledge Management Lead (i.e. “Cribl Librarian”) to transform Cribl's internal information ecosystem, driving organizational efficiency and fostering a culture of knowledge sharing. As part of the Business Operations team, this role will be instrumental in shaping our company's knowledge strategy and in support of a remote-first work environment.
As An Active Member Of Our Team, You Will ...
Content Strategy Development and Maintenance
Develop and implement a comprehensive knowledge management strategy aligned with Cribl's business objectives, ensuring seamless knowledge access and collaboration in a distributed work environment
Ensure quality of information is high: culling old content, combining redundant resources, and increasing findability and discoverability
Partner closely with functional partners to ensure the content shared across company represents the latest and greatest materials and content
Digital Enablement
Partner with Cribl’s IT team to support the implementation of effective knowledge management technologies to enhance accessibility and collaboration
Create and drive a roadmap for evolving Cribl's knowledge infrastructure to support future growth and remote work capabilities
Cross-Functional Collaboration
Partner with People, IT, and other departments to integrate knowledge management into core business processes
Develop strategies to break down information silos and promote cross-functional knowledge sharing
Change Management and Adoption
Develop training programs and resources to empower employees in effective knowledge creation, sharing, and utilization
Cultivate a company-wide culture that values knowledge as a strategic asset
Remote-First Preparedness
Implement and enable best practices for asynchronous communication and documentation to support remote work
Create guidelines for virtual knowledge-sharing and mentoring programs
If You Got It - We Want It
Proven track record in developing and implementing knowledge management strategies
Experience with change management and driving adoption of new technologies and processes (e.g. Fathom, Smartsheets, Glean)
Excellent communication and leadership skills, with the ability to influence at all levels of the organization
Ability to develop, lead, and run effective enablement and training sessions to foster a culture of knowledge management and information sharing
Salary Range ($90,000 - $155,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
About the job
Apply for this position
Knowledge Management Lead
Why You'll Love This Role
We seek a visionary Knowledge Management Lead (i.e. “Cribl Librarian”) to transform Cribl's internal information ecosystem, driving organizational efficiency and fostering a culture of knowledge sharing. As part of the Business Operations team, this role will be instrumental in shaping our company's knowledge strategy and in support of a remote-first work environment.
As An Active Member Of Our Team, You Will ...
Content Strategy Development and Maintenance
Develop and implement a comprehensive knowledge management strategy aligned with Cribl's business objectives, ensuring seamless knowledge access and collaboration in a distributed work environment
Ensure quality of information is high: culling old content, combining redundant resources, and increasing findability and discoverability
Partner closely with functional partners to ensure the content shared across company represents the latest and greatest materials and content
Digital Enablement
Partner with Cribl’s IT team to support the implementation of effective knowledge management technologies to enhance accessibility and collaboration
Create and drive a roadmap for evolving Cribl's knowledge infrastructure to support future growth and remote work capabilities
Cross-Functional Collaboration
Partner with People, IT, and other departments to integrate knowledge management into core business processes
Develop strategies to break down information silos and promote cross-functional knowledge sharing
Change Management and Adoption
Develop training programs and resources to empower employees in effective knowledge creation, sharing, and utilization
Cultivate a company-wide culture that values knowledge as a strategic asset
Remote-First Preparedness
Implement and enable best practices for asynchronous communication and documentation to support remote work
Create guidelines for virtual knowledge-sharing and mentoring programs
If You Got It - We Want It
Proven track record in developing and implementing knowledge management strategies
Experience with change management and driving adoption of new technologies and processes (e.g. Fathom, Smartsheets, Glean)
Excellent communication and leadership skills, with the ability to influence at all levels of the organization
Ability to develop, lead, and run effective enablement and training sessions to foster a culture of knowledge management and information sharing
Salary Range ($90,000 - $155,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.