IT Manager
To see similar active jobs please follow this link: Remote Customer Success jobs
What You’ll Be Doing:
We are looking for a skilled, empathetic IT Manager to help us mature our IT team and support the company in this exciting period of growth. You’ll lead a remote-friendly team of 4 IT Professionals, reporting directly to our Head of Security and IT. Your responsibilities will include:
Leading and mentoring a growing team of 4 IT professionals, providing guidance, training, and support
Owning and developing our IT Operations, including IT Support, Helpdesk and In-Office experiences
Owning and developing our long term IT Roadmap, supporting the company as we grow and innovate
Establishing and enforcing IT policies, procedures, bringing rigor to our company processes
Monitoring IT risks and implementing controls to protect data security and business continuity
Fostering strong relationships with stakeholders and ensuring their IT needs are met and aligned with the company’s strategy
The salary range for this position is $107,681-$161,878 USD. Please note, Grow Therapy adjusts base salary based on Geographic location, leveling, and experience, so your compensation could land anywhere within the posted range. You’ll Be a Good Fit If You Have:
7+ years of IT experience, with at least 4 years in a managerial role (required)
Strong proficiency in IT technologies such as Google Workspace, macOS, Addigy, Intune, Microsoft Office 365, Apple Business Manager, etc
An ability to manage rapidly changing needs within a growing organization, including handling IT operations, onboarding new vendors and systems, troubleshooting, and providing technical support.
Excellent communication and interpersonal skills, with the ability to motivate and inspire teams
Strong customer orientation and a commitment to empathy, transparency, and high standards
An ability to collaborate with various departments to understand and meet their IT needs
If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.
About the job
IT Manager
To see similar active jobs please follow this link: Remote Customer Success jobs
What You’ll Be Doing:
We are looking for a skilled, empathetic IT Manager to help us mature our IT team and support the company in this exciting period of growth. You’ll lead a remote-friendly team of 4 IT Professionals, reporting directly to our Head of Security and IT. Your responsibilities will include:
Leading and mentoring a growing team of 4 IT professionals, providing guidance, training, and support
Owning and developing our IT Operations, including IT Support, Helpdesk and In-Office experiences
Owning and developing our long term IT Roadmap, supporting the company as we grow and innovate
Establishing and enforcing IT policies, procedures, bringing rigor to our company processes
Monitoring IT risks and implementing controls to protect data security and business continuity
Fostering strong relationships with stakeholders and ensuring their IT needs are met and aligned with the company’s strategy
The salary range for this position is $107,681-$161,878 USD. Please note, Grow Therapy adjusts base salary based on Geographic location, leveling, and experience, so your compensation could land anywhere within the posted range. You’ll Be a Good Fit If You Have:
7+ years of IT experience, with at least 4 years in a managerial role (required)
Strong proficiency in IT technologies such as Google Workspace, macOS, Addigy, Intune, Microsoft Office 365, Apple Business Manager, etc
An ability to manage rapidly changing needs within a growing organization, including handling IT operations, onboarding new vendors and systems, troubleshooting, and providing technical support.
Excellent communication and interpersonal skills, with the ability to motivate and inspire teams
Strong customer orientation and a commitment to empathy, transparency, and high standards
An ability to collaborate with various departments to understand and meet their IT needs
If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.