Incident Response Lead

About the role

As an Incident Response Lead your mandate is to protect our customers from loss by guiding teams of incident responders in digital forensics and incident response engagements with a wide variety of consumers.    As a part of this mandate you will assist Coalition’s consumers through data breaches and claims events, guiding incident response efforts with our consumers and partners.  You will own engagement planning, implementation, and communication, guiding and advising customers and their legal counsel.  Incident Response Leads are also asked to provide advice on topics ranging from security architecture and cloud security to data protection and compliance.  

Our team is composed of bright minds across many cybersecurity domains, with expertise in Incident Response, Threat Intelligence, Security Architecture, Cyber Risk Management, Security Strategy, Controls, Compliance, and Governance.  We need you to be a self-starter, assured with consumers, and passionate about customer service.  You will need to be able to drive the investigation of  ransomware and business email compromise cases from scoping to report delivery.

Responsibilities

• Drive incident response engagements to guide our customers through forensic investigations, contain security incidents, and provide guidance on longer term remediation recommendations.

• Coordinate and guide incident response assistance from team members and vendors

• Investigate customer data breaches and malicious activity leveraging forensics tools; analyze Windows, Linux, and Mac OS X systems to identify Indicators of Compromise (IOCs); examine firewall, web, database, and other log sources to identify evidence of malicious activity.

• Lead proactive cybersecurity advisory and consulting engagements such as:

  • Tabletop Exercises: lead and facilitate tabletop exercises designed to simulate real-world cyber incidents, helping clients enhance their incident response preparedness and resilience.

  • Assessments: conduct comprehensive cybersecurity assessments to evaluate clients' security postures, identify vulnerabilities, and provide actionable recommendations for improvement.

  • Documentation Reviews: evaluate and refine clients' incident response plans, policies, and procedures to ensure they align with industry best practices and regulatory requirements.

• Strategic Guidance and Client Engagement:

  • Advisory Role: Provide strategic guidance to clients on enhancing their security architectures, cloud security strategies, and compliance frameworks such as NIST, HIPAA, and PCI.

  • Long-Term Remediation: Beyond immediate incident containment, collaborate with clients to develop and implement longer-term remediation strategies to strengthen their security postures.

  • Process Enhancement: Contribute to the refinement and improvement of internal processes, methodologies, and service offerings based on your consulting insights and industry expertise.

• Provide case reporting as required across internal and external audiences with the appropriate technical level of detail for threat researchers and/or business customers.

• Evaluate customer security programs, technologies, controls, and business environments; recommend and develop enhancements.

• Provide recommendations on solutions to help customers navigate information security risk.

• Track emerging security practices and contribute to building internal processes, and our various products.

• Stay abreast of the current regulatory environment, industry trends and related implications.

Skills and Qualifications

• Bachelor’s Degree in Computer Science, Information Security, Engineering, or other relevant subjects.

• Minimum of 5+ years of incident response or digital forensics experience.

• Demonstrated practiced knowledge of the lifecycle of network threats, attacks, attack vectors, and methods of exploitation with a knowledge of intrusion set tactics, techniques, and procedures.

• Consultative Approach: Ability to effectively communicate complex technical concepts to non-technical stakeholders and provide actionable recommendations.

• Analytical Skills: Proficiency in analyzing security programs, technologies, and environments to identify gaps and recommend enhancements.

• Regulatory Knowledge: Familiarity with regulatory requirements and frameworks (e.g., NIST, HIPAA, PCI) is essential for advising clients on compliance issues.

• Project Management: Experience managing multiple projects simultaneously, from initial scoping through to final deliverables, ensuring high-quality results and client satisfaction.

• Knowledge of TCP/IP Protocols, network assessment and network/security applications, including log and network traffic capture assessment.

• Experience with Velociraptor, Axiom, FTK, SIFT, Volatility, ELK, WireShark, Plaso, Skadi or other open source forensic/log analysis/network assessment tools.

• Experience with EDR tools like CrowdStrike Falcon, Carbon Black, Sentinel One, etc.

• Knowledge of industry standard frameworks – NIST, HIPAA, PCI.

• Self-motivated; entrepreneurial spirit; comfortable working in a , dynamic environment.

• Strong interactive communication skills (verbal & written).

• Aptitude to learn technical concepts/terms, and aptitude to guide multiple tasks/projects simultaneously.

• Experience deploying tools to AWS and familiarity using Cloud based platform for assessment.

Bonus Points

• Security policy, governance, privacy or regulatory experience (e.g., NIST, ISO, HIPAA, PCI).

• Securing cloud based platforms (Microsoft Azure, Amazon AWS, etc.).

• Experience with system hardening procedures for Windows, Linux, Unix is helpful.Knowledge and/or experience with Nmap, Nessus, Nexpose, Qualys, Burp, Kali, Metasploit, Meterpreter, or other offensive tools is helpful.

• Knowledge of scripting for development of security tools and industry frameworks is helpful.

• SCADA/Control systems network experience is a plus.