Executive Business Administrator - Product

An overview of this role

Executive Business Administrators (EBAs) at GitLab toggle seamlessly between various systems including Google Workspace, Slack, Zoom, Navan, and GitLab to accomplish an array of tasks, while staying focused on prioritization and escalating urgent issues. 

EBAs at GitLab are self-driven, collaborative, and agile team members who are experienced in managing multiple priorities, juggling various responsibilities, and anticipating the executive’s needs. They are exceptionally organized, relentlessly resourceful, calm under pressure, and strategic multitaskers with a deep love of logistics and the ability to thrive in a dynamic start-up environment.

What you'll do 

• Support and work closely with GitLab’s Vice President (VP) of Product Management

• Own and proactively manage a complex, changing, high-volume calendar across multiple time zones and travel schedules; ensure the VP of Product Management is prepared for every meeting 

• Make recommendations for the Executive in regard to their time management, prioritization, delegation and organization

• Seamlessly coordinate extensive domestic and international travel including air and ground transportation, hotel reservations, security, visas and other travel documentation. Accompanying the Executive when necessary

• Plan events such as team off-sites, team building activities and company kick-offs as needed

• Assist the full life cycle of recruiting including booking interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hires

• Compile receipts to submit timely and accurate expense reports on a monthly basis

• Provide coverage for other EBAs

• Run and lead special projects upon request

• Must be able to work flexible hours to support international business meetings and some travel is required in most roles

• Other duties as assigned in support of the business (ad hoc tasks)

• Contribute to the broader EBA community by sharing learnings, resources, and supporting EBA team camaraderie

What you'll bring 

• Previous administrative experience supporting Product leaders in a dynamic, fast paced environment

• Bachelor’s Degree preferred. High school diploma or general education degree (GED) required

• Self-starter who can operate independently and move quickly from one task to another; creative problem solver, seeks “win-win” solutions; energized by challenges with superb attention to detail

• Extensive technical skills with Google Workspace, Zoom, Slack and Navan among other tools and processes such as purchase orders 

• Demonstrated Leadership mindset in prior roles—ability to influence culture/environment around them

• Proven leadership skills and demonstrates “one team” mindset; able to partner with other EBAs and work well across GitLab

• Experience with event planning and coordination to include support for large meetings, off-sites and company events

• Detailed and goal-oriented planner; possesses the ability to appropriately prioritize business needs and handle multiple tasks in a fast-paced environment

• Approachable and effective communicator across various communication channels and with all levels of the organization

• Demonstrated ability to adopt technical tools quickly (i.e. terminal, text editor)

• Experience in a start-up environment preferred

• Experience working remotely preferred

• A passion for GitLab, and ability to learn and use GitLab

• A sincere willingness to help out

How GitLab will support you

• Benefits to support your health, finances, and well-being

• All remote, asynchronous work environment

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and development budget 

• Parental leave 

• Home office support