ERP Administrator

ERP Administrator at GuidePoint Security will work on the cutting edge of Information Technology and Information Security. They should have a strong interest/capability in creating user information solutions by documenting business process, gathering requirements, evaluating priorities and creating highly effective solutions.

Roles and Responsibilities

• Demonstrate strong interpersonal, verbal, and written communication skills

• Demonstrate ability to provide exceptional customer service to the GuidePoint user base

• Elicit, document, and refine business, and non-functional requirements using appropriate documentation techniques

• Drive simplicity in process and design to support scalability and reliability

• Improve systems by studying current practices, industry trends and suggesting modifications

• Adhere to standards and IT best practices, including but not limited to system, design, operational, installation, security and configuration

• Be willing to accept changes in the organization and adapt to changes through learning and communication

• Communicate progress, challenges and issues to management in an effective, consistent and timely manner

• Must be able to work independently as well as collaborate with a larger team

• Ability to articulate through understanding a solid knowledge of SDLC and functional process design

• Ability to prioritize projects, maintain timelines and provide an appropriate level of service to the business

• Willingness to learn and at times share with/train other members of the IT team

• Other duties as assigned

Position Requirements 

• Work history exemplifying the responsibilities of which this position entails

• Functional and technical experience configuring NetSuite Financial and OpenAir/Advance Project Management is a plus

• Demonstrate understanding of ERP data model/configuration and transaction flows in one or more of the following areas: Order Management/Fulfillment, Order-to-Cash, Procure-to-Pay, and/or Record-to-Report

• Proficient in designing/developing custom records, forms, segments, fields, workflow, Saved Search, Saved Reports, permissions/roles, CSV import, data mass updates, automation

• Perform administrative tasks in Netsuite or equivalent ERP, such as roles and permissions

• Experience in ERP Business Requirements Gathering, Documentation, Fit-Gap Assessment, Solution Design, Configuration, Testing, Cutover, and Go-Live activities

• Knowledge of NetSuite or equivalent ERP Implementation Methodology and Deliverables (NetSuite One and SuiteSuccess Methodology)

• Maintain up-to-date knowledge of NetSuite OneWorld Deployments

• Experience with ticketing systems such as JIRA

Educational & Professional Credentials

• Bachelor’s degree in a relevant discipline or equivalent experience

• 5+ years of NetSuite functional and development experience or equivalent ERP experience

• CPA Certification is a plus

• Certified NetSuite Professional is a plus

Travel & Office Location

• Approximately 10% out-of-town travel to regional offices and/or data centers

• Work remotely or at the regional office when not traveling