Director - Revenue Operations

We help companies stay secure while moving fast.

Built by engineers for engineers, The Teleport Access Platform delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance, making the happy path for engineers the secure path.

Teleport is trusted by the world’s fastest-moving companies, including Elastic, Snowflake, Doordash, and NASDAQ. We recently raised US$110M at a US$1.1B valuation.

Our Vision

Today's computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future.

Why Teleport

At Teleport, we focus on empowering our people to accomplish their goals by working alongside highly talented people to make the most of their careers. You have the freedom, autonomy and trust to do what you’re great at and have a significant impact on the future prospects of the company. 

Whether that’s taking a feature or project from ideation to deployment or working with some of the biggest, most interesting companies in the world and solving real challenges for them, we want you to help us build the future.

We’re not a big company. You won’t get lost in a crowd. Instead, we move fast, with a team that wants to make an impact, that shares in our success, and gives you the freedom, power, and autonomy to become the very best at what you do.

Position Overview:

As the Revenue Operations Director, you will be responsible for ensuring seamless alignment across our Sales, Marketing, and Account Management teams to accelerate revenue growth and increase operational efficiency. This role will report directly to the CRO and collaborate closely with key stakeholders across the organization. You’ll leverage data, process improvements, and technology to support and drive strategies that enable our teams to perform at their best.

Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are:

• Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself.

• Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure.

• Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul.

• Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you

Key Responsibilities:

• Strategic Alignment & Planning:

• Partner with leadership in Sales, Marketing, and Account Management to create and execute a cohesive revenue strategy.

• Lead revenue forecasting, planning, and budgeting processes, ensuring goals are realistic and data-driven.

• Track performance against targets and provide regular updates to executive leadership.

• Sales Enablement & Optimization:

• Implement tools, playbooks, and training to increase sales productivity and improve conversion rates.

• Ensure Salesforce and other CRM tools are fully utilized, optimized, and aligned to meet the team’s needs.

• Oversee lead scoring, routing, and lifecycle stages, ensuring high-quality leads are passed to sales.

• Data Analytics & Insights:

• Develop and maintain dashboards and reports for visibility into revenue-driving metrics (pipeline health, CAC, churn, etc.).

• Analyze sales, marketing, and customer success data to provide actionable insights and identify bottlenecks or areas of improvement.

• Conduct regular reviews of key KPIs, sharing findings with stakeholders to inform strategy.

• Process Improvement & Automation:

• Map and improve processes across the revenue lifecycle, from lead generation to deal closure and renewal.

• Identify inefficiencies and implement automation to streamline workflows.

• Ensure consistency in data flow and reporting across systems (CRM, marketing automation, finance, etc.).

• Technology Stack Management:

• Own and optimize the revenue tech stack, evaluating and implementing new tools to enhance performance.

• Collaborate with IT/Security and vendors to ensure systems are correctly integrated and meet security and compliance standards.

• Manage vendor relationships, renewals, and negotiations.

• Customer Success & Retention:

• Work closely with the Account Management team to enhance customer onboarding, renewal, and upsell strategies.

• Track and analyze customer health metrics, such as churn rates, NPS, and expansion potential.

• Drive cross-functional initiatives to improve the customer experience and increase lifetime value.

Qualifications:

• Experience: 10+ years in Revenue Operations, Sales Operations, or a similar role in a B2B SaaS environment, ideally at a high-growth company.

• Technical Skills: Proficient with CRM platforms (e.g., Salesforce), data visualization tools (e.g., Tableau, Looker), and marketing automation tools (e.g., HubSpot, Marketo).

• Analytical Abilities: Strong analytical skills with the ability to translate data into actionable insights.

• Project Management: Excellent project management skills with a history of driving cross-functional initiatives.

• Communication: Strong interpersonal and communication skills, with the ability to collaborate and influence across all levels of the organization.

• Problem-Solving: Proven track record of identifying and solving complex operational problems.

Nice-to-Haves:

• Experience working with financial metrics and SaaS-related KPIs.

• Background in management consulting or business analytics.

• Knowledge of revenue operations best practices and industry trends.

Why Join Us?

• Impact: Play a pivotal role in a high-growth company where your work directly impacts the bottom line.

• Growth Opportunities: As a Series C company, we’re at a stage where there’s ample room for growth and career progression.

• Culture: We believe in fostering a collaborative and inclusive environment where everyone can bring their whole self to work.

$229,000 - $300,000 a year

The typical starting Total Cash Compensation range for new hires in this role is $229,000 - $300,000 for a level 5, which consists of a Base Salary plus a Target Commission. Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

The Benefits

While many companies flaunt their benefits and perks to convince you to join their company, we believe your career is more important than that. That’s why we focus on making your day-to-day the best it can be while empowering you to achieve your goals and aspirations. 

What does that mean?

- It means you’ll have the autonomy to make your own decisions and focus on what’s important to you and your role.

- It means having access to a senior team that supports you and wants to see you succeed.

- You’ll have a smart team you can learn from, collaborate with, and grow with.

- It means being able to make an impact and have a voice in the future of the feature, product or company direction. We don’t just leave you to focus on a niche. We allow you to spread your wings and take advantage of opportunities, challenging projects and exciting problems.

- It means removing the bureaucracy and red tape that stifles innovation while giving you access to all the information you need to build and take action more quickly. 

- It means allowing you to have the career you’ve always wanted today, rather than having to “earn your stripes” and wait for the right moment. If you’re good enough, you’re good enough.

But we don’t stop there.

In addition to the career opportunities at Teleport, we offer a whole range of benefits that help you to maximize your future, including:

- Extensive health coverage

- Annual expense budget

- Rest & recovery policies that maximize leave and your ability to recharge

- Investment in your future with retirement savings plans

- Equity in a US $1.1-bn business

- Professional development opportunities

Do you have what it takes?

Get to use (and know) Teleport through our unique interview process 

At Teleport, we do things a bit differently. And when we say we only hire top talent, we actually mean it. Because of this, our interview process is different too - and we’re proud of it.  We let your work do the talking. We don’t go in for six rounds of interviews, live whiteboard or live-coding. We don’t hire people that can talk a good game. We only want the best. And for that, we need to see what you can do,  in your own time, in your own way.  For real.

But interviews are a two-way street. Through the project, you’ll get a real taste of life at Teleport, including: 

- We’re flexible - you’ll have plenty of time to complete your project, if life gets in the way, that’s ok. We can - work around you. 

- We give you autonomy  - you’ll have the space and freedom to figure things out, make decisions, and problem-solve.

- We’re collaborative -  Got questions?

- We have answers. You’ll have support from your team - the one you’ll be working with day in day out if you’re successful in getting the role.

- We progress careers - During the project,  see how much you learn. That’s what working at Teleport is like. We like learning, on the job. All-the-time. 

- We can move fast (if you can) - two weeks sound like a long time? No problem? Early submissions are fine, and we’ll keep the process moving. 

Think you’ve got what it takes? We’d love to see it! Unconvinced? We can guarantee three things: 

- It’ll challenge you.

- You'll learn a lot. 

- If you love the process, you'll love working at Teleport.

Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.

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