Director of Product V - Cash

About Kueski

At Kueski, we're dedicated to improving the financial lives of people in Mexico. Since 2012, we've been the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for our innovative financial services. Our flagship product, Kueski Pay, provides seamless payment solutions for both online and in-store transactions, establishing itself as the preferred option for a quarter of Mexico's top e-commerce merchants. Notably, we were the first to introduce BNPL on Amazon Mexico.

We're a tech company with a culture geared toward innovation, collaboration, and impact, fostering a strong, diverse, and inclusive company culture. In 2023, Kueski was recognized as the top BNPL platform by Fintech Breakthrough and earned the title of one of Mexico's most ethical companies from AMITAI. Additionally, we ranked as one of the Best Companies for Female Talent by EFY.

Purpose:

The Director of Product Management is a senior leadership role responsible for strategy and product management for Kueski’s personal loans product line, our largest business with a significant impact on the lives of millions of consumers in Mexico. You will make a direct contribution to achieving the company objectives through your leadership, combining your analytical and product leadership skills to develop a vision and strategy for personal loans, and your technical and cross-group collaboration skills to partner with engineering, design, and other functions to execute on this strategy and deliver strong business results.

Key Responsibilities

• Develop a vision and strategy for Kueski’s personal loans business

• Based on a deep understanding of the market, consumer needs, and competitors, create a differentiated strategy that will ensure Kueski’s continued growth and position as a leader in the market

• Attract, retain, and develop a high-performing product management team with accountability for the overall results of the products and business

• Establish long-term product strategies, annual and quarterly roadmaps, and sprint planning

• Collaborate with cross-functional teams from engineering, design, marketing, data science, risk, customer support, and other functions to establish product goals, and establish the priority and sequencing of new features and product improvements

• Conduct market research, analyze customer needs and feedback, and define product requirements 

• Oversee the development process, and collaborate with design teams, operation managers, finance teams, and engineering managers to ensure the product meets quality standards 

• Play a key role in business and marketing strategies, and ongoing product performance analysis

• Clearly communicate the direction, plans, objectives, and performance measures and progress against plans to all stakeholders; plan and set strategies and have ownership for daily execution to achieve short-term and longer-term goals

• Proactively address competing priorities and resolve complex conflicts between different teams

• Lead transformative change when needed and serve as a living example of the desired culture of the company; help peers in other areas become successful so that the company is ultimately successful

• Analyze data, metrics, and trends to inform the organization on how it should invest its resources

• Help evolve the product management discipline within the Product organization and grow a healthy, collaborative, productive, and inclusive product culture in line with our company values

Position Requirements

• 6+ years of experience managing and developing well-loved consumer products with experience defining product roadmaps, building collaboratively with design and engineering

• 4+ years of experience managing high-performing teams, ideally with experience managing other people managers or team leads

• Leadership capability to drive company objectives and achieve goals through people and processes

• Proven ability to influence decision-making at all levels within an organization, and in a variety of contexts

• An entrepreneurial, customer-focused product mindset with a proven track record of building products that customers love

• Structured problem solver and expert at prioritization with good instincts and analytical skills to focus on the things that matter most

• Compelling storyteller with experience communicating concepts and ideas to engineers and creatives 

• Technical knowledge to define complex solutions and translate them into scalable products that solve problems

• Ability to collaborate effectively across different teams and disciplines using qualitative and quantitative methods to solve ambiguous problems

• Solid financial background with experience in financial services (banking, lending, financial transactions); expertise in accounting and finance is ideal

• Experience with financial products with a track record of developing and deploying effective controls and managing fraud prevention, revolving credit lines, credit card or deposit products at an issuer or payment network is a distinct advantage

• Ability to work with financial and analytical concepts such as revenue, P&L, statistical inference, and different credit product business models

• Ability to work in a fast-paced and agile development environment; startup and relevant scaled organizational experience is ideal

• Experience with web / mobile development technologies

• Engineering or other technical college degree is a plus

• Fluent in both Spanish and English

You’ll love working at Kueski because

• We have a mission-driven culture focused on customer value, teamwork, humility,  and integrity.

• Everyone is expected to have role clarity, career growth, and a personal development plan. Feedback and recognition  is embedded in our company processes, systems, and practices. 

• We ensure competitive salary, medical insurance, and wellbeing through ample and flexible time off as well as mental healthcare benefits. Everyone is an owner and eligible for competitive stock options with a company poised for success. 

• We´re committed to building an inclusive and diverse team and we know this leads to incredible work.

Kueski: Where talent excellence improves Mexican lives

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