Director of Engineering - Core Platforms
About the Role
As the Director of Engineering leading our Core Engineering Pillar, you’ll be in charge of enhancing developer experience, fortifying software security, infrastructure/operations, and quality engineering. Your remit will oversee Platform, Security, QA, and IT teams, all of which play a critical role in contributing to OpenPhone’s success. Some of your core responsibilities will include:
Strategic Leadership: You will develop and execute the technical vision for our infrastructure, security, and quality practices, ensuring alignment with OpenPhone's broader business objectives. This includes making key architectural decisions, setting technical standards, and driving engineering excellence across teams.
Ownership: You will be in charge of our Core Engineering pillar, helping to define its mandate, direction, and philosophy. This encompasses establishing best practices, implementing efficient processes, and fostering a culture of innovation and continuous improvement.
Operational Excellence: You will establish and maintain key performance indicators for platform reliability, security posture, and engineering productivity, driving improvement in these areas.
Technical stack and tools
These are some of the tools and technologies we currently use. You don't need to have used them all to qualify for this role, but we thought you might like to know what our current setup includes.
Cloud Technologies: AWS, PostgreSQL RDS, Kubernetes
Observability: Datadog, OTEL
AI: OpenAI, AWS Anthropic
Orchestration: Terraform
IT: Okta, Vanta
Quality: Playwright, JEST
Programming Language: TypeScript
About you
Experience leading managers across orgs with multiple teams, demonstrating successful team growth and organisational development
Strong hands-on background in software engineering, with deep understanding of software development principles, architectural patterns, and engineering best practices
Proven experience building and operating cloud-based distributed systems at scale (AWS, GCP, Azure, or others)
Experience working with modern cloud-native architectures and technologies (e.g., k8s, microservices, etc.)
Track record of leading and scaling platform engineering, DevOps, or SRE teams
Strong communication and leadership skills, with ability to influence cross-functionally
Experience working in high-growth startup environments
Experience managing distributed/remote engineering teams
Proactive mindset with strong initiative
Compensation
The annual base salary range for this position is as follow, plus equity and benefits:
SF Bay, Seattle, NYC, and LA: $232,000 - $257,000 USD All other US Locations: $207,000 - $229,000 USD Canada: $236,000 - $261,000 CAD
The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of OpenPhone’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
About the job
Apply for this position
Director of Engineering - Core Platforms
About the Role
As the Director of Engineering leading our Core Engineering Pillar, you’ll be in charge of enhancing developer experience, fortifying software security, infrastructure/operations, and quality engineering. Your remit will oversee Platform, Security, QA, and IT teams, all of which play a critical role in contributing to OpenPhone’s success. Some of your core responsibilities will include:
Strategic Leadership: You will develop and execute the technical vision for our infrastructure, security, and quality practices, ensuring alignment with OpenPhone's broader business objectives. This includes making key architectural decisions, setting technical standards, and driving engineering excellence across teams.
Ownership: You will be in charge of our Core Engineering pillar, helping to define its mandate, direction, and philosophy. This encompasses establishing best practices, implementing efficient processes, and fostering a culture of innovation and continuous improvement.
Operational Excellence: You will establish and maintain key performance indicators for platform reliability, security posture, and engineering productivity, driving improvement in these areas.
Technical stack and tools
These are some of the tools and technologies we currently use. You don't need to have used them all to qualify for this role, but we thought you might like to know what our current setup includes.
Cloud Technologies: AWS, PostgreSQL RDS, Kubernetes
Observability: Datadog, OTEL
AI: OpenAI, AWS Anthropic
Orchestration: Terraform
IT: Okta, Vanta
Quality: Playwright, JEST
Programming Language: TypeScript
About you
Experience leading managers across orgs with multiple teams, demonstrating successful team growth and organisational development
Strong hands-on background in software engineering, with deep understanding of software development principles, architectural patterns, and engineering best practices
Proven experience building and operating cloud-based distributed systems at scale (AWS, GCP, Azure, or others)
Experience working with modern cloud-native architectures and technologies (e.g., k8s, microservices, etc.)
Track record of leading and scaling platform engineering, DevOps, or SRE teams
Strong communication and leadership skills, with ability to influence cross-functionally
Experience working in high-growth startup environments
Experience managing distributed/remote engineering teams
Proactive mindset with strong initiative
Compensation
The annual base salary range for this position is as follow, plus equity and benefits:
SF Bay, Seattle, NYC, and LA: $232,000 - $257,000 USD All other US Locations: $207,000 - $229,000 USD Canada: $236,000 - $261,000 CAD
The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of OpenPhone’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.