Director - GTM Tools and Technology Operations

Director, GTM Tools and Technology Operations

We’re seeking a Director to join our rapidly growing Go-To-Market (GTM) organization. In this role, you will serve as a critical hire in scaling our operational capabilities. Reporting to our VP Revenue Operations, you will lead the strategic direction and execution of a team that architects, builds, and implements technology solutions aligned with our business processes to support all GTM functions. You must thrive in an unstructured, fast-paced environment and be passionate about building the operational foundation for future growth. You will manage several critical operational and business initiatives supported by a solid technical foundation across a variety of GTM technologies.

What You'll Be Doing:

• Create a scalable GTM technology stack aligned with the company’s strategic priorities.

• Partner with GTM leaders to redesign and automate business processes.

• Optimize GTM systems and data to support our marketing and sales analytics.

• Develop and implement policies to ensure data integrity across CRM and other key systems.

• Provide feedback on additional tool capabilities and manage vendor relationships.

• Collaborate with cross-functional teams, including IT and engineering, to ensure alignment with company priorities.

• Lead the adoption of the latest technologies and best practices to ensure the GTM tech stack remains cutting-edge and scalable.

• Stay informed on emerging industry trends, tools, and techniques that can improve operational efficiency and enhance team performance.

• Ensure robust security practices and controls are implemented to support scaling at an enterprise level, adhering to industry standards and regulatory requirements.

• Lead Scrum process and facilitate regular sprints, ensuring clear communication and project milestones.

What You'll Bring Along:

• 10+ years of experience in marketing, sales support, and GTM technologies, including CRM, marketing automation, and integration tools.

• Proven experience with Agile methodologies and Scrum management, successfully leading cross-functional teams using these frameworks.

• Strong understanding of enterprise-level security and controls, with experience ensuring compliance with data protection standards and regulations.

• Demonstrated experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ and Netsuite Advanced Revenue Management (ARM)

• Knowledge of ITGCs and experience working in SOC, ISO, and SOX-compliant environments

• Demonstrated ability to stay current with technological advancements, continuously assessing new tools and methods to drive operational improvements.

• Expertise in designing scalable, reliable solutions and aligning technology initiatives with business goals.

• Strong leadership skills with experience in managing technical teams and fostering collaboration.

• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.

• Ability to manage multiple projects, prioritize effectively, and adapt to a fast-paced environment.

In the US, the OTE compensation range for this role is  $220,000 - $265,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.