CRM (Hubspot) Analyst
To see similar active jobs please follow this link: Remote Marketing jobs
About The Role:
We are currently seeking a highly motivated and detail-oriented CRM Analyst to join our team. As a CRM Analyst, you will play a crucial role in managing our customer relationship management system and ensuring the effective implementation of CRM strategies.
Joining Aspire means becoming part of a dynamic and innovative team dedicated to delivering exceptional customer experiences. If you are a proactive and customer-centric individual with a passion for data-driven decision-making, we invite you to apply for the position of CRM Analyst.
Responsibilities:
Administer and maintain the CRM system, ensuring data accuracy and integrity. Update and maintain customer records, ensuring that every interaction is captured to build robust profiles.
Identify and resolve any data inconsistencies, duplicates, or other sneaky issues that may arise. Collaborate with the tech team to troubleshoot technical issues and improve system functionality.
Work closely with our business intelligence team to generate insightful reports on customer behavior, sales performance, and operational metrics.
Collaborate with cross-functional teams to streamline and optimize CRM-related processes. Work closely with Sales, Marketing, Customer Service and Operations teams to align CRM initiatives with business objectives. Identify bottlenecks and pain points, proposing solutions to enhance workflow efficiency.
Support the development and execution of customer segmentation strategies. Implement CRM campaigns, workflows, and automation processes to drive productivity and effectiveness.
Provide ongoing support and assistance to commercial and operations teams, swiftly resolving any queries or issues that arise.
Conduct training sessions for users on CRM functionality and best practices, to ensure they unlock the full potential of the system.
Minimum Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience (3 to 5 years) working with CRM systems, preferably with Hubspot.
Prior experience in technology, B2B app-based companies in fintech/startup or financial services industries will be strongly preferred.
Strong attention to detail, communication skills, and teamwork ethic with an execution mindset.
Strong understanding of customer segments, messaging, and CRM best practices.
Exceptional verbal and communication skills
Excellent analytical and problem-solving skills.
Extraordinary business acumen and ability to see the big picture and dive deep as required
Passion for finance, technology and start-ups and thrive in a fast-paced and dynamic work environment.
Prior experience in an ASEAN market (working or educational)
About the job
CRM (Hubspot) Analyst
To see similar active jobs please follow this link: Remote Marketing jobs
About The Role:
We are currently seeking a highly motivated and detail-oriented CRM Analyst to join our team. As a CRM Analyst, you will play a crucial role in managing our customer relationship management system and ensuring the effective implementation of CRM strategies.
Joining Aspire means becoming part of a dynamic and innovative team dedicated to delivering exceptional customer experiences. If you are a proactive and customer-centric individual with a passion for data-driven decision-making, we invite you to apply for the position of CRM Analyst.
Responsibilities:
Administer and maintain the CRM system, ensuring data accuracy and integrity. Update and maintain customer records, ensuring that every interaction is captured to build robust profiles.
Identify and resolve any data inconsistencies, duplicates, or other sneaky issues that may arise. Collaborate with the tech team to troubleshoot technical issues and improve system functionality.
Work closely with our business intelligence team to generate insightful reports on customer behavior, sales performance, and operational metrics.
Collaborate with cross-functional teams to streamline and optimize CRM-related processes. Work closely with Sales, Marketing, Customer Service and Operations teams to align CRM initiatives with business objectives. Identify bottlenecks and pain points, proposing solutions to enhance workflow efficiency.
Support the development and execution of customer segmentation strategies. Implement CRM campaigns, workflows, and automation processes to drive productivity and effectiveness.
Provide ongoing support and assistance to commercial and operations teams, swiftly resolving any queries or issues that arise.
Conduct training sessions for users on CRM functionality and best practices, to ensure they unlock the full potential of the system.
Minimum Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience (3 to 5 years) working with CRM systems, preferably with Hubspot.
Prior experience in technology, B2B app-based companies in fintech/startup or financial services industries will be strongly preferred.
Strong attention to detail, communication skills, and teamwork ethic with an execution mindset.
Strong understanding of customer segments, messaging, and CRM best practices.
Exceptional verbal and communication skills
Excellent analytical and problem-solving skills.
Extraordinary business acumen and ability to see the big picture and dive deep as required
Passion for finance, technology and start-ups and thrive in a fast-paced and dynamic work environment.
Prior experience in an ASEAN market (working or educational)