Account Manager
To see similar active jobs please follow this link: Remote Sales jobs
The role
We are looking for an enterprise account manager in the United States to help expand relationships with our existing enterprise customers.
Day-to-day, you will work with marketing agencies and Fortune 1000 companies to onboard and consult on SEO & digital marketing best practices and scale their use of the Ahrefs platform. This role will be incentivized by renewal & upsell opportunities. However, unlike other organizations, you won’t be bound to aggressive sales metrics as a part of everyone’s bonus is also awarded against overall company performance.
What the job entails
Build deep relationships with our enterprise customers to retain, grow and develop product evangelists
Create and implement strategic account plans that align with customer objectives and drive increased engagement and product utilization
Consult organizations on SEO best practices to help them reach measurable results.
Devise and conduct onboarding training
Lead upsell and account renewal discussions
Monitor customer health and identify any potential risks
Act as a customer advocate to ensure feedback is heard and acted upon
Contribute to ideas that will improve department performance
Keep up to date with industry news and marketing trends
The skills you need
Excellent written & spoken communication skills
Skills in creating educational content and conducting webinars or workshops for customers
A creative problem solver who can take initiative and make decisions
Knowledge and hands-on experience with SEO and digital marketing
3 - 5 years of customer success, sales, or account management
Experience at a marketing SaaS company or SEO/digital marketing agency
This role is focussed on the North America market, the successful candidate must be based in North America with the legal right to live and work there.
About the job
Account Manager
To see similar active jobs please follow this link: Remote Sales jobs
The role
We are looking for an enterprise account manager in the United States to help expand relationships with our existing enterprise customers.
Day-to-day, you will work with marketing agencies and Fortune 1000 companies to onboard and consult on SEO & digital marketing best practices and scale their use of the Ahrefs platform. This role will be incentivized by renewal & upsell opportunities. However, unlike other organizations, you won’t be bound to aggressive sales metrics as a part of everyone’s bonus is also awarded against overall company performance.
What the job entails
Build deep relationships with our enterprise customers to retain, grow and develop product evangelists
Create and implement strategic account plans that align with customer objectives and drive increased engagement and product utilization
Consult organizations on SEO best practices to help them reach measurable results.
Devise and conduct onboarding training
Lead upsell and account renewal discussions
Monitor customer health and identify any potential risks
Act as a customer advocate to ensure feedback is heard and acted upon
Contribute to ideas that will improve department performance
Keep up to date with industry news and marketing trends
The skills you need
Excellent written & spoken communication skills
Skills in creating educational content and conducting webinars or workshops for customers
A creative problem solver who can take initiative and make decisions
Knowledge and hands-on experience with SEO and digital marketing
3 - 5 years of customer success, sales, or account management
Experience at a marketing SaaS company or SEO/digital marketing agency
This role is focussed on the North America market, the successful candidate must be based in North America with the legal right to live and work there.