3PL Fulfillment Manager

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Operations @ Trafilea At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people and providing them with the support and development opportunities they need to grow both personally and professionally. With our remote-first approach, you'll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe.

We are looking for a 3PL Fulfillment Manager to Manage and optimize the end-to-end processes for both Inbound and Outbound operations across all 3PL Warehouses. The main responsibility for the profile is to ensure the performance of the 3PL operation in the main processes (Inbound, Inventory, Outbound, Returns). To build a plan to tackle the future volume, continuous improvement of process to maximize the experiences of our customers through making an operation more precise, faster, and more economical. In charge of commercial relations with the different 3PLs, ensuring long-term relationships with the main focus on the business.

Responsibilities

• Inbound & Return Performance

• Outbound Performance

• Strategy, Initiative, Rituals and Continuous Improvement

• Omnichannel Strategy & Packaging Improvements

• 3PL Expansion, New Businesses and Audits

Experience/ Qualifications

• At least 3-5 years of experience in operations

• Knowledge of supply chain processes, shipping/logistics 

• A view of projects focused on operational efficiencies and automation

• Strong experience working with MS Excel (Formulas, pivot tables, databases)

• Desired technical skills:

  • Tableau

  • Lucidchart

  • Advanced MS Excel (macros)

  • MS Access

  • SQL

• Good interpersonal & communication skills; positive work attitude, continuous learning, and growth mindset

• Good analytical and problem-solving skills.

• Able to have the right follow-up and monitoring of action items and KPIs

• Able to make good decisions independently

What we offer:

• Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.

• Opportunity to grow and develop both professionally and personally.

• Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.

• Openness to new ideas and initiatives.

• Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more!

We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now!